wizardbeard

joined 2 years ago
[โ€“] wizardbeard@lemmy.dbzer0.com 5 points 1 week ago* (last edited 1 week ago) (2 children)

Had a project recently that was effectively "Hey other teams, you have until $date to make this change or you will lose $feature"

The deadline was extended by a month, and we still quietly didn't make the breaking change on our end for another month after. Every team impacted (until they made the change needed) got emails weekly about it, even into the "quiet" extended deadline. Emails went to whole teams so it couldn't be lost by one person going on vacation or something.

Day after breaking change (more than three months after first contact) I sent out the final email to any teams that still hadn't done the needful. "Hey, looks like your shit was still wrong when we did the thing we warned about. It's broken now."

Over a week after breaking change, ten minutes before I'm off for the weekend: "Hey, we've been troubleshooting for a while trying to figure out why $feature no longer works. This is business critical for $reasons. How can we get this resolved?"

"Please see the attached email from over three months ago (attached)."

[โ€“] wizardbeard@lemmy.dbzer0.com 2 points 1 week ago* (last edited 1 week ago) (1 children)

That's always the fucking worst. "You have all the responsibility, but none of the power".

It's all internal "customers" at my workplace. So very often by the time it comes to my team the contract is already signed, and they of course didn't get proper vendor support in the contract. So my team is left to scrape together whatever we can from public info about some obscure industry specific system. Always great to ask support questions and told "we can't answer that, it's proprietary".

We can say "you need to negotiate vendor engineer support for this" until we're blue in the face, but at the end of the day when the shit doesn't work how they were sold it by the sales guy they end up trusting the friendly smiley sales guy when the vendor blames us, rather than the fucking professionals in their own workplace because we tell it to them straight, so interactions with us don't always leave them feeling warm and fuzzy.

Our tech side's upper management has switched up in the last few years, and they say that it's been codified into the purchasing approval process that tech gets a seat at the table before shit gets inked. So I was optimistic.

Then we signed the first new vendor/external support contract for our own tech side shit in a long time, no way for us not to be at the table.

Additional support rebuiling our cloud infra that was previously hacked together as needed, but this time do it "right". Templates, automated tagging, top down more easily managed governance and security controls instead of a messy mix of shit, the works. The plan is to automate a shit ton as infra as code. No one on my team has previous experience doing this as we're not very cloud heavy.

All of this hinges on infra as code and resource templates, and the fucking contract expicitly doesn't include any coding/cloud template building assistance. It wasn't forgotten, they decided against it.

I'm the best script/code monkey on my team. I know I can figure it out, but I was looking forward to having a break from spending 90% of my time staring at code. From being on projects that succeed or fail entirely on my own efforts. I've been stuck on this sort of shit for multiple years while some of my coworkers have been able to be important, but not a bus factor of 1.

Guess it's nice to have job security ๐Ÿซ 

The Who - Won't Get Fooled Again

For some additional context, hot brewing is really only needed for sweet iced l tea. More sugar dissolves into hot liquid than cold, so you put more sugar in it when it's hot so it's extra sweet.

[โ€“] wizardbeard@lemmy.dbzer0.com 19 points 1 week ago (8 children)

Another legitimately great strategy is the Wally Deflector (hate that Dilbert's creator turned out to be an asshat). Force them to do some work. Anything really works, just something to slow down the firehose and enforce that it's a partnership working towards a solution. Usually the best way is to just ask for clarification and actual hard requirements.

So many things just shrivel up and die when the person asking for it realizes IT isn't going to just outsource their full responsibilities including domain specific knowledge or basic fucking thought for them just because it's going to become digital or automated.

Sounds like someone needs to figure out email filters. Probably best to send it to a folder and mark as read instead of delete it, that way when it does inevitably concern you (something you use isn't working) you can check them for notice of what's going on.

I swear, every time I start to think that I go overboard with this sort of shit in my scripts for work, I either find another ridiculous edge case or a story like this comes out.

It sucked to have bought into the kickstarter and financed the project, and then see the product on the shelves at Target while I was still waiting on mine to be delivered.

Shit, I didn't realize it got that bad. I'm honestly surprised I didn't hear more rage about that online at the time.

[โ€“] wizardbeard@lemmy.dbzer0.com 10 points 1 week ago (5 children)

Better yet, don't pry the right, so you have to come up with entirely new stories and new characters outside of what you already own the rights to! It'll be great!

[โ€“] wizardbeard@lemmy.dbzer0.com 12 points 1 week ago (1 children)

There's multiple projects out there for it. Windows 10 Ameliorated is/was an open source project of PowerShell scripts you run against the installation media (and I think afer install, it's been a while) to get LTSC Windows 10 stripped down as much as possible.

It's what I run in a VM for my work's VPN connection software (and then for the RDP session too). Keeps an extra level of separation from my personal stuff.

I could probably get things working in a Linux VM, but it's not worth the trouble for me.

[โ€“] wizardbeard@lemmy.dbzer0.com 16 points 1 week ago (3 children)

The fuck are you talking about? I'm not the thorn guy, and I do find their "quirk" annoying.

A callout post about another user, like this one, is explicitly against the sidebar rules, and it's a massive dick move to not just block the guy and instead make a callout post for something so small. I don't want to see lemmy turn into the brigading fest that reddit could be at times, so I'm going to call this shit out.

I've already reported it, which is the reasonable response. This callout post is because it marks a distinct pattern of completely absent moderation here, backed up by the fact that only one of the three mods has any activity in the last fucking year.

My feelings aren't hurt, I'm frustrated at the shit state of this sub, and I'm going to at least try to do what little I can before I do the responsible thing of just blocking and peacing out.

0 comments/posts. Lol, lmao even.

[โ€“] wizardbeard@lemmy.dbzer0.com 4 points 1 week ago* (last edited 1 week ago)

Last post/comment 2 years ago. I'd assume the account is dead.

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