this post was submitted on 05 Sep 2025
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[–] gravitas_deficiency@sh.itjust.works 96 points 1 week ago (1 children)

Kinda want to send this to my company lol

[–] ExcessShiv@lemmy.dbzer0.com 25 points 1 week ago (4 children)

According to the M365 Copilot monitoring dashboard made available in the trial, an average of 72 M365 Copilot actions were taken per user.

"Based on there being 63 working days during the pilot, this is an average of 1.14 M365 Copilot actions taken per user per day," the study says. Word, Teams, and Outlook were the most used, and Loop and OneNote usage rates were described as "very low," less than 1 percent and 3 percent per day, respectively.

Yeah that probably won't have the intended effect...this basically just shows that AI assistants provide no benefit when they're not used and nothing else.

[–] cmnybo@discuss.tchncs.de 77 points 1 week ago (23 children)

People probably tried it, found out that it's crap and stopped using it.

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[–] echodot@feddit.uk 16 points 1 week ago* (last edited 1 week ago) (1 children)

We have it on our system at work. When we asked what management expected it to be used for they didn't have an answer.

We have a shell script that ingests a list of user IDs and resets their active directory passwords, then locks the account, then sends them an email telling them to contact the support desk to unlock the account. It a cron job that runs ever Monday morning.

Why do a need an AI for when we can just use that? A script that can be easily read understood and upgraded, with no concerns about it going off-piste and doing something random and unpredictable.

So yeah, they don't use it, because it won't work.

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[–] Jhex@lemmy.world 13 points 1 week ago (10 children)

.this basically just shows that AI assistants provide no benefit when they're not used and nothing else.

so you think they may be useful but people just like to work harder? or perhps, they tried and saw no benefit at all and moved on?

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[–] panda_abyss@lemmy.ca 6 points 1 week ago

Worth noting the average includes the people who did use it a lot too.

So you can conclude people basically did not use it at all.

[–] octopus_ink@slrpnk.net 87 points 1 week ago* (last edited 1 week ago) (3 children)

I love that the only AI goal the oligarchy can focus on is making sure we can all use it to work more.

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[–] PrettyFlyForAFatGuy@feddit.uk 57 points 1 week ago* (last edited 1 week ago) (1 children)

If you can be in three meetings at once with AI then every single one of those meetings could have been an email

Or a group chat

[–] frezik@lemmy.blahaj.zone 19 points 1 week ago (1 children)

There's meetings other people need to have and I just need to know broadly what was said. Transcription and summerizing would be great for that

That is, if I could trust its accuracy. Which I don't.

[–] 123@programming.dev 6 points 1 week ago (2 children)

So a followup email with meeting minutes written by someone actually there..

[–] Lyrl@lemmy.dbzer0.com 3 points 1 week ago

The skills of both writing useful minutes and prioritizing actually sending them out are frustratingly rare. An average meeting with five or six people has even odds of not including someone with both of those skills. I can see where reliably having a mediocre AI summary might be an advantage over sometimes having superb human-written minutes and sometimes having nothing.

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[–] abbiistabbii@lemmy.blahaj.zone 43 points 1 week ago (11 children)

I mean basically. Call me a paranoid communist but given half the chance they'd fucking bring back slavery.

[–] SpicyLizards@reddthat.com 17 points 1 week ago

I think we are there, just under the name of capitalism vs slavery.

[–] mrgoosmoos@lemmy.ca 7 points 1 week ago (1 children)

that's pretty much where we are now

shit minimum wage, corporations owning housing, and monopolies in pretty much every market. it's just slavery with the illusion of freedom because you can choose which shitty apartment building to live in for over half your income, and which franchise stores you shop at, while your essentials are getting price gouged and constantly worse quality for higher cost, yet the workers don't make more

that's just slavery with extra steps

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[–] SpicyLizards@reddthat.com 26 points 1 week ago (2 children)

I believe that's the "I spent six years in college and $150,000 for the 'privilege' of sitting in teams meetings all day." look.

[–] octopus_ink@slrpnk.net 8 points 1 week ago

I like to imagine we are witnessing malicious compliance from the model.

[–] cerebralhawks@lemmy.dbzer0.com 53 points 1 week ago (3 children)

Yeah, no shit. But they nearly doubled the price. I canceled my membership, but I doubt enough did to actually matter.

I was fine paying $60 a year for Office. I was never gonna use the AI stuff. When they said it was $100, I bailed. So now they don't get the $60. But enough people will go on paying that they will actually make more money on Office in the next year, not less.

Not enough people are willing to vote with their wallets or even their feet to effect any meaningful change. At least not when it comes to their tech toys.

[–] ArmchairAce1944@discuss.online 15 points 1 week ago

I have been using Libre office for a while now and it's superior to office in every way.

[–] FlashMobOfOne@lemmy.world 13 points 1 week ago

Not enough people are willing to vote with their wallets

That and most governments are wrapped up in Windows, and therefore kinda just captive to the insane pricing. I get everything I need out of LibreOffice, personally.

[–] jubilationtcornpone@sh.itjust.works 7 points 1 week ago (2 children)

The sole reason I still pay the Microsoft tax is Excel. Other office suite components are generally good enough to fill in for their Microsoft counterparts. But, spreadsheet programs are one area where open source competitors need to get their shit together.

Most of them can do the basics but Excel is still in a class by itself for power users and advanced functionality. That's a real bummer because I would love to stop paying the Microsoft tax.

[–] Illecors@lemmy.cafe 10 points 1 week ago

I'm no dev, but would you consider writing up in detail the features/behaviour you're missing on libreoffice issue tracker?

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[–] SpicyLizards@reddthat.com 40 points 1 week ago

No shit ‐ the AI bubble provides no value, but it is exciting for the c suite and governments.

[–] tekato@lemmy.world 20 points 1 week ago (9 children)

I don’t see where a government would need a chatbot. Anyways, chances are that half the staff was already using some form of LLM before this trial.

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[–] prole@lemmy.blahaj.zone 19 points 1 week ago (2 children)

Lots of LLM shills in these comments. I hope your work doesn't value reality/accuracy.

[–] Animated_beans@lemmy.world 7 points 1 week ago

I use Copilot for generating images of concepts for presentations at work. It helps me get my point across and no accuracy is needed because it is taking the place of clip art and Google image searches. There is absolutely a place for Generative AI in the workplace. Whether it is worth the cost and whether people are trusting it too much is another question.

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[–] Katana314@lemmy.world 17 points 1 week ago

Ugh, thought this could've referred to a Trial as in "All rise for the judge", not Trial as in "Your free trial has expired".

We're way overdue to put AIs on former trials.

[–] Sam_Bass@lemmy.world 12 points 1 week ago

Pretty sure its main function is to back up your data to cloud fully accessible by microsloth

[–] AceBonobo@lemmy.world 11 points 1 week ago (2 children)

From reading the study, it seems like the workers didn't even use it. Less than 2 queries per day? A third of participants used it once per week?

This is a study of resistance to change or of malicious compliance. Or maybe it's a study of how people react when you're obviously trying to take their jobs.

[–] echodot@feddit.uk 34 points 1 week ago (1 children)

I don't think it's people being resistant to change I think it's people understanding the technology isn't useful. The tagline explains it best.

AI tech shows promise writing emails or summarizing meetings. Don't bother with anything more complex

It's a gimmick, not a fully fleshed out productivity tool, of course no one uses it. That's like complaining that no one uses MS paint for the production of a high quality graphics.

[–] SpicyLizards@reddthat.com 7 points 1 week ago* (last edited 1 week ago)

Absolutely, and it's a massive and undeserved cash cow for AI companies (e.g. Sam "Sister-Lovin'" Altman).

AI is never an investment for businesses or individual users. It's a bloated and unfulfillable promise that just makes users dumb, dependant, and destroys the very environment we need to survive.

It also produces bad products (it's easy to tell which devs use it from reviewing poor quality code).

Not to mention the centralisation of power with the rich who are the problem in this world.

[–] thehatfox@lemmy.world 17 points 1 week ago (1 children)

The figures are the averages for the full trial period.

So it’s possible they were making more queries at the start of the trial, but then mostly stopped when if they found using Copilot was more a hindrance than a help.

[–] elvith@feddit.org 12 points 1 week ago

I have a Copilot license at work. We also have an in house „ChatGPT clone“ - basically a private deployment of that model so that (hopefully) no input data gets used to train the models.

There are some usecases that are neat. E.g. we’re a multilingual team, so having it transcribe, translate (and summarize) a meeting so that it’s easier to finalize and check a protocol. Coming back from a vacation and just ask it summarize everything you missed for a specific area of your work (to get on track before just checking everything chronologically) can be nice, too.

Also we finetuned a model to assist us in writing and explaining code from a domain specific language with many strange quirks that we use for a tool and that has poor support from off the shelf LLMs.

But all of these cases have one thing in common: They do not replace the actual work and are things that will be checked anyways (even the code one, as we know there are still many flaws, but it’s usually great at explaining the code now - not so at writing it). It’s just a convenient method to check your own work - and LLM hallucinations will usually be caught anyway.

[–] waterproof@sh.itjust.works 4 points 1 week ago (1 children)

okay, but why did they used a guy beatboxing to illustrate their statement ?

[–] MBech@feddit.dk 3 points 1 week ago

Turns out it was a better use of his time, than trying to use Copilot.

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