And I can’t even tell if it’s because printers have gotten worse or millennials are just the IT department forever.
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It’s 100 % because you no longer need to understand how information technology works in order to use it.
So our parents didn’t know because the tech didn’t exist (or came late in their life), and our kids because they never needed to learn.
I work in an industry where we use computers all day and this is painfully clear. I grew up with a mouse in my hand, shortcuts are hardwired into my brain. Watching someone right click them slowly move the cursor to copy, then right click and slowly move to paste, then slowly navigate to formulas then click refresh is brutal. It literally takes them 3-4x as long as it takes me to do the same task.
On the bright side, I only work about 20 hours a week and still outperform them, so thanks I guess?
I was hella unemployed for a while, and the job centre asked me if I was good with computers. I replied "not really. I cab do a little HTML, and can sort of read JS and C++/C# but can't really write anything with them" so they sent me on a course so I could brush up on my computer skills to improve my prospects of getting a job.
I spent my first lesson teaching everyone else what the difference between left click and right click was, and how the little arrow moves when you wiggle the mouse.
Gen X here and I memorized only 3 shortcuts: cut, copy, and paste
I've gotta have my Ctrl+T and Ctrl+N and of course my Ctrl+W. And you KNOW I've got my Ctrl+Shift versions of everything, naturally. Oh man, and my Windows+Tab, how could I forget you?
It's partially that. It's also because printers do suck more now. Had an HP 5p in the 90s that was a workhorse, reliable as hell, and would simply print whatever you sent. period.
I have a great rule to promote self reliance. I'll gladly help you, but if the answer is in the first 20 results on Google, it costs you 50 euro.
I only had one relative get angry, asking how he was supposed to know if it was. I told him to check, and he angrily said "well then I might as well do it myself".
Exactly.
Those first 20 results in 2025:
- 1-4: AI slop
- 5: Reddit thread (no comments)
- 6: Reddit thread (comment including the solution has been deleted)
- 7-9: AI slop
- 10: Microsoft support forum (two pages of generic advice from support workers located in India who get paid a starvation wage)
- 11-12: stack exchange (both with poorly written questions followed by angry comments)
- 13: quora (nonsense mixed with stuff that somehow actually makes things worse???)
- 14: Wikipedia
- 15-17: AI slop
- 18: Reddit thread (only one comment "nvm figured it out")
- 19: Arch Linux forum (links to Arch Wiki)
- 20: the actual solut... no wait, it's also AI slop
18: Reddit thread (only one comment "nvm figured it out")
“Who were you, DenverCoder9? What did you see?!”
I thought this was about Gen X, rooky Gen X mistake, sorry, forgot we forgotten.
They don't forget us when they are struggling with their computer...
Today I had to teach two people from different generations, the difference between right and left click.
Did you mention the center wheel click? No? Probably for the best.
Not just millennials… I’ve been family IT support since the late 80s. And not just printers. TVs, cable, VCRs, DVD players, BlueRay, stereos, home theater, networking, WiFi, smart appliances, laptops, tablets, phones, etc.
Blame tablet culture. Everything is now optimally desgined for user friendliness. Kids can just download an app from the appstore and point at what they want it to do. People don't even know anymore how the filesystem on their computer works. If the dow load pup-up in chrome disappears, they think the download has dissapeared and they need to download it again.
TBF, Android and iOS do not make it clear where files are going when you save them like desktop OSes do. It's almost as if they are intentionally trying to hide their file structure, especially Apple, which is beyond frustrating.
They are intentionally trying to hide it.
The default file browsers don't access the entire file structure, what exists and what you can see and edit, without root.
You can, or at least could, sideload a FOSS filebrowser, much more straightforward UI, doesnt shit itself if you arent logged into it.
What they instead do is make it really, really easy to upload all your personal files to their cloud, which is either going to cost you time, money, or your privacy.
Its why Microsoft genuinely doesnt understand why everyone hates OneDrive, why they genuinely don't see a problem with Windows becoming an AI prompt/API with ads.
Because its basically the same as the mobile UI paradigm.
I thought the younger folk would be faster on computers than me but I had to show a junior new hire IT tech what a zip file was and how to open it. Something that I assumed would be second nature to them, they hadn’t seen. Growing up with analog and moving to digital as society progressed, I assumed the next generation would smoke me in tech but it’s been surprising that because tech has “Just worked” for many of them they haven’t had to learn how it works. A blessing and a curse I suppose.
Honestly sometimes having learned the analog counterpart is really useful. It's a different field but the first time I mixed live audio was on an old analog mixer. It wasn't really all that difficult to use once explained. Shortly after we replaced it with a digital mixer (behringer x32), and I'm so glad that I had the opportunity to use the old analog one because so many concepts would appear, at least to me, difficult to grasp if you're starting out on the digital one.
Everything is now optimally desgined for user friendliness.
Feels like the opposite to me. Modern mobile style interfaces feel extremely hostile, designed to minimise the amount of information the user can extract from the application (and maximise the amount that can be extracted from the user and sold to the highest bidder) and our control over it.
Classic desktop interfaces (and no, the stupid office ribbons are not included in that), even when poorly designed, are many orders of magnitude easier to use and navigate, and provide a lot more tools and information.
I agree, but we have two have different meanings of user friendly here.
You: The thing makes it easy to do what I want, to understand what it can do.
Them: The thing makes it easy to do what the designer wants, makes it easy to understand what the designer wants me to do with it.
Also I've noticed a total lack of curiosity or willingness to learn how to use these products. It takes a little brain power sometimes.
Richard Stallman literally started the Free Software Foundation over his frustrations with a printer
https://www.gnu.org/philosophy/rms-nyu-2001-transcript.txt
Xerox gave the Artificial Intelligence Lab, where I worked, a laser printer, and this was a really handsome gift, because it was the first time anybody outside Xerox had a laser printer. And, you know, copiers jam, but there's somebody there to fix them.
Well, we had an idea for how to deal with this problem. Change it so that whenever the printer gets a jam, the machine that runs the printer can [...] tell the users who are waiting for printouts go fix the printer.
But at that point, we were completely stymied, because the software that ran that printer was not free software. It had come with the printer, and it was just a binary.
And then I heard that somebody at Carnegie Mellon University had a copy of that software. So I was visiting there later, so I went to his office and I said, "Hi, I'm from MIT. Could I have a copy of the printer source code?" And he said "No, I promised not to give you a copy." He had signed a non-disclosure agreement.
Now, this was my first, direct encounter with a non-disclosure agreement, and it taught me an important lesson -- [..] non-disclosure agreements have victims. They're not innocent. [...]
(he goes on for a bit, but ultimately describes never accepting any software that requires signing an NDA ever, and then goes on to write his own unix)
And then I heard that somebody at Carnegie Mellon University had a copy of that software. So I was visiting there later, so I went to his office and I said, “Hi, I’m from MIT. Could I have a copy of the printer source code?” And he said “No, I promised not to give you a copy.” He had signed a non-disclosure agreement.
"this is it kids, this is the moment, right here, where all the madness starts.... " time traveller viewing the birth of free & open source software
Just think, once we all die off, no more printers.
The responsibility of knowing how to use a printer skips a generation, much like male pattern baldness.
Literally helped my parents with this last night.
Also, fuck windows for defaulting a setting I’d never seen before: “let windows manage my default printer”
That’s why it wasn’t printing. What a fucking stupid idea.
Ah, I see mom’s PC updated and it’s trying to print with the fucking “OneNote XPS” virtual printer again.
Also I see the “OneNote XPS” printer I manually remove every month is back again.
I'm lucky that the people in my life do try some basics before asking me and tell me what they tried. Sometimes things just seem to start working when I arrive, so I just play along with it and say the printer was intimidated into working by my mere presence.
Oh, you have that aura too? I like it in that it helps me avoid spending time on fixes, but it's annoying too because deep in my mind I wonder what really went wrong.
Same. What do you mean your device was suddenly incapable of performing one of its most basic functions for an hour and it magically got better just before you handed it to me? I don't have panacea NFC tags embedded in my skin.
The panic my coworkers get in their eyes when they pull me from a task just to show me something that suddenly works for them is always funny.
“This was totally not working for 10 minutes straight.”
To be fair I can make a 3D printer work more easily and for longer without any maintenance than a regular ass printer. I get that inkjets are actually super complex but bro there are now cases where it is literally easier to make a thing than to print out a picture of that thing.
We are complaining about printers now? Outstanding! I can help! I never miss the opportunity to say double-fuck Hewlett Packard/Compaq and anything they’ve ever thought about producing with the heat of a thousand suns. Two shitty orgs that geometrically devolved into quintessential, archetypal enshittification enshrined, the unequalled horrors that are HP printers and drivers.
Tbf printers are the most unnecessarily complicated pieces of shit ever
When I was around 8, we had a printer that never seemed to work. One day, I somehow cast a spell that allowed it to print out a couple of colouring book sheets, but I had no idea how.
I couldn't get it to work again, but my one-time success led my mum to believe that I understood the magicks that power printers, and she became frustrated at me for this. Fun fun fun
- Have to help your cousin who is the same age as you but somehow never learnt how to use a printer
Here’s my obligatory Fuck You to ink jet printers and cartridges.
A few months ago I finally got a Brother b/w multi function laser printer and not having to refill Magenta or Black regularly is no longer, and my mind is at peace.
I’ve used computers recreationally for 35 years, professionally for 30.
I’ve never owned a printer.
I refuse to support equipment I don’t use.
I haven’t had a printer in years. Best decision I’ve made. When you don’t have one, your need for printing things seems to decrease. We just order prints at the library the 2 times a year we need to print something for like 25 cents a page
Start needing legal assistance and see your printing needs skyrocket. Gathering evidence takes a lot of paper.
Had to teach our seniors to use alt+tab, Had to teach our interns to use alt+tab
Oh, a Boomer needs tech support, of any kind, family, friend, otherwise?
$100/h.
Stop subsidizing their utter incompetence, time for 'tough love'.
A kid?
Like an actual kid?
Free.
How would they know any better?
But, let em know the first fix is free, on the house, next one will be $5, then $10... or, they can spend no money if they want to spend an hour getting tutored on the basics maybe once a week.
Generate fishermen, not fish.
Show them that they are capable, can learn, can solve problems... if they're patient and humble enough to try and learn.