this post was submitted on 27 Nov 2025
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[–] sparkles@piefed.zip 120 points 1 day ago (6 children)

And I can’t even tell if it’s because printers have gotten worse or millennials are just the IT department forever.

[–] f314@lemmy.world 146 points 1 day ago (2 children)

It’s 100 % because you no longer need to understand how information technology works in order to use it.

So our parents didn’t know because the tech didn’t exist (or came late in their life), and our kids because they never needed to learn.

[–] fishy@lemmy.today 69 points 1 day ago (3 children)

I work in an industry where we use computers all day and this is painfully clear. I grew up with a mouse in my hand, shortcuts are hardwired into my brain. Watching someone right click them slowly move the cursor to copy, then right click and slowly move to paste, then slowly navigate to formulas then click refresh is brutal. It literally takes them 3-4x as long as it takes me to do the same task.

On the bright side, I only work about 20 hours a week and still outperform them, so thanks I guess?

[–] yermaw@sh.itjust.works 43 points 1 day ago

I was hella unemployed for a while, and the job centre asked me if I was good with computers. I replied "not really. I cab do a little HTML, and can sort of read JS and C++/C# but can't really write anything with them" so they sent me on a course so I could brush up on my computer skills to improve my prospects of getting a job.

I spent my first lesson teaching everyone else what the difference between left click and right click was, and how the little arrow moves when you wiggle the mouse.

[–] snooggums@piefed.world 22 points 1 day ago (3 children)

Gen X here and I memorized only 3 shortcuts: cut, copy, and paste

[–] JokeDeity@sh.itjust.works 16 points 1 day ago (9 children)

I've gotta have my Ctrl+T and Ctrl+N and of course my Ctrl+W. And you KNOW I've got my Ctrl+Shift versions of everything, naturally. Oh man, and my Windows+Tab, how could I forget you?

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[–] Rhaedas@fedia.io 22 points 1 day ago (3 children)

It's partially that. It's also because printers do suck more now. Had an HP 5p in the 90s that was a workhorse, reliable as hell, and would simply print whatever you sent. period.

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[–] Tar_alcaran@sh.itjust.works 30 points 1 day ago (2 children)

I have a great rule to promote self reliance. I'll gladly help you, but if the answer is in the first 20 results on Google, it costs you 50 euro.

I only had one relative get angry, asking how he was supposed to know if it was. I told him to check, and he angrily said "well then I might as well do it myself".

Exactly.

[–] rustydrd@sh.itjust.works 28 points 1 day ago* (last edited 1 day ago) (2 children)

Those first 20 results in 2025:

  • 1-4: AI slop
  • 5: Reddit thread (no comments)
  • 6: Reddit thread (comment including the solution has been deleted)
  • 7-9: AI slop
  • 10: Microsoft support forum (two pages of generic advice from support workers located in India who get paid a starvation wage)
  • 11-12: stack exchange (both with poorly written questions followed by angry comments)
  • 13: quora (nonsense mixed with stuff that somehow actually makes things worse???)
  • 14: Wikipedia
  • 15-17: AI slop
  • 18: Reddit thread (only one comment "nvm figured it out")
  • 19: Arch Linux forum (links to Arch Wiki)
  • 20: the actual solut... no wait, it's also AI slop
[–] lividweasel@lemmy.world 21 points 1 day ago

18: Reddit thread (only one comment "nvm figured it out")

“Who were you, DenverCoder9? What did you see?!

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[–] Nanook@lemmy.zip 22 points 1 day ago (2 children)

I thought this was about Gen X, rooky Gen X mistake, sorry, forgot we forgotten.

[–] snooggums@piefed.world 9 points 1 day ago* (last edited 1 day ago)

They don't forget us when they are struggling with their computer...

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[–] danekrae@lemmy.world 15 points 1 day ago (2 children)

Today I had to teach two people from different generations, the difference between right and left click.

[–] Rhaedas@fedia.io 15 points 1 day ago

Did you mention the center wheel click? No? Probably for the best.

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[–] billwashere@lemmy.world 9 points 1 day ago (6 children)

Not just millennials… I’ve been family IT support since the late 80s. And not just printers. TVs, cable, VCRs, DVD players, BlueRay, stereos, home theater, networking, WiFi, smart appliances, laptops, tablets, phones, etc.

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[–] abbadon420@sh.itjust.works 66 points 1 day ago (15 children)

Blame tablet culture. Everything is now optimally desgined for user friendliness. Kids can just download an app from the appstore and point at what they want it to do. People don't even know anymore how the filesystem on their computer works. If the dow load pup-up in chrome disappears, they think the download has dissapeared and they need to download it again.

[–] Psythik@lemmy.world 49 points 1 day ago (3 children)

TBF, Android and iOS do not make it clear where files are going when you save them like desktop OSes do. It's almost as if they are intentionally trying to hide their file structure, especially Apple, which is beyond frustrating.

[–] sp3ctr4l@lemmy.dbzer0.com 19 points 1 day ago* (last edited 1 day ago) (2 children)

They are intentionally trying to hide it.

The default file browsers don't access the entire file structure, what exists and what you can see and edit, without root.

You can, or at least could, sideload a FOSS filebrowser, much more straightforward UI, doesnt shit itself if you arent logged into it.

What they instead do is make it really, really easy to upload all your personal files to their cloud, which is either going to cost you time, money, or your privacy.

Its why Microsoft genuinely doesnt understand why everyone hates OneDrive, why they genuinely don't see a problem with Windows becoming an AI prompt/API with ads.

Because its basically the same as the mobile UI paradigm.

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[–] assembly@lemmy.world 24 points 1 day ago (3 children)

I thought the younger folk would be faster on computers than me but I had to show a junior new hire IT tech what a zip file was and how to open it. Something that I assumed would be second nature to them, they hadn’t seen. Growing up with analog and moving to digital as society progressed, I assumed the next generation would smoke me in tech but it’s been surprising that because tech has “Just worked” for many of them they haven’t had to learn how it works. A blessing and a curse I suppose.

[–] bluesheep@sh.itjust.works 9 points 1 day ago

Honestly sometimes having learned the analog counterpart is really useful. It's a different field but the first time I mixed live audio was on an old analog mixer. It wasn't really all that difficult to use once explained. Shortly after we replaced it with a digital mixer (behringer x32), and I'm so glad that I had the opportunity to use the old analog one because so many concepts would appear, at least to me, difficult to grasp if you're starting out on the digital one.

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[–] leftzero@lemmy.dbzer0.com 17 points 1 day ago (1 children)

Everything is now optimally desgined for user friendliness.

Feels like the opposite to me. Modern mobile style interfaces feel extremely hostile, designed to minimise the amount of information the user can extract from the application (and maximise the amount that can be extracted from the user and sold to the highest bidder) and our control over it.

Classic desktop interfaces (and no, the stupid office ribbons are not included in that), even when poorly designed, are many orders of magnitude easier to use and navigate, and provide a lot more tools and information.

[–] sp3ctr4l@lemmy.dbzer0.com 12 points 1 day ago* (last edited 1 day ago)

I agree, but we have two have different meanings of user friendly here.

You: The thing makes it easy to do what I want, to understand what it can do.

Them: The thing makes it easy to do what the designer wants, makes it easy to understand what the designer wants me to do with it.

[–] Kyle_The_G@lemmy.world 12 points 1 day ago (6 children)

Also I've noticed a total lack of curiosity or willingness to learn how to use these products. It takes a little brain power sometimes.

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[–] tetris11@feddit.uk 59 points 1 day ago* (last edited 1 day ago) (1 children)

Richard Stallman literally started the Free Software Foundation over his frustrations with a printer

https://www.gnu.org/philosophy/rms-nyu-2001-transcript.txt

Xerox gave the Artificial Intelligence Lab, where I worked, a laser printer, and this was a really handsome gift, because it was the first time anybody outside Xerox had a laser printer. And, you know, copiers jam, but there's somebody there to fix them.

Well, we had an idea for how to deal with this problem. Change it so that whenever the printer gets a jam, the machine that runs the printer can [...] tell the users who are waiting for printouts go fix the printer.

But at that point, we were completely stymied, because the software that ran that printer was not free software. It had come with the printer, and it was just a binary.

And then I heard that somebody at Carnegie Mellon University had a copy of that software. So I was visiting there later, so I went to his office and I said, "Hi, I'm from MIT. Could I have a copy of the printer source code?" And he said "No, I promised not to give you a copy." He had signed a non-disclosure agreement.

Now, this was my first, direct encounter with a non-disclosure agreement, and it taught me an important lesson -- [..] non-disclosure agreements have victims. They're not innocent. [...]

(he goes on for a bit, but ultimately describes never accepting any software that requires signing an NDA ever, and then goes on to write his own unix)

[–] mojofrododojo@lemmy.world 17 points 18 hours ago* (last edited 18 hours ago) (1 children)

And then I heard that somebody at Carnegie Mellon University had a copy of that software. So I was visiting there later, so I went to his office and I said, “Hi, I’m from MIT. Could I have a copy of the printer source code?” And he said “No, I promised not to give you a copy.” He had signed a non-disclosure agreement.

"this is it kids, this is the moment, right here, where all the madness starts.... " time traveller viewing the birth of free & open source software

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[–] realitista@lemmus.org 49 points 1 day ago (9 children)

Just think, once we all die off, no more printers.

[–] OlPatchy2Eyes@slrpnk.net 18 points 1 day ago (4 children)

The responsibility of knowing how to use a printer skips a generation, much like male pattern baldness.

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[–] Raptor_007@lemmy.world 39 points 1 day ago (2 children)

Literally helped my parents with this last night.

Also, fuck windows for defaulting a setting I’d never seen before: “let windows manage my default printer”

That’s why it wasn’t printing. What a fucking stupid idea.

[–] i_stole_ur_taco@lemmy.ca 14 points 1 day ago (2 children)

Ah, I see mom’s PC updated and it’s trying to print with the fucking “OneNote XPS” virtual printer again.

Also I see the “OneNote XPS” printer I manually remove every month is back again.

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[–] Rentlar@lemmy.ca 24 points 1 day ago (3 children)

I'm lucky that the people in my life do try some basics before asking me and tell me what they tried. Sometimes things just seem to start working when I arrive, so I just play along with it and say the printer was intimidated into working by my mere presence.

[–] Rhaedas@fedia.io 20 points 1 day ago (4 children)

Oh, you have that aura too? I like it in that it helps me avoid spending time on fixes, but it's annoying too because deep in my mind I wonder what really went wrong.

[–] Peruvian_Skies@sh.itjust.works 9 points 1 day ago* (last edited 1 day ago) (2 children)

Same. What do you mean your device was suddenly incapable of performing one of its most basic functions for an hour and it magically got better just before you handed it to me? I don't have panacea NFC tags embedded in my skin.

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[–] otacon239@lemmy.world 13 points 1 day ago

The panic my coworkers get in their eyes when they pull me from a task just to show me something that suddenly works for them is always funny.

“This was totally not working for 10 minutes straight.”

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[–] M0oP0o@mander.xyz 20 points 22 hours ago (3 children)
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[–] CheeseNoodle@lemmy.world 19 points 1 day ago (9 children)

To be fair I can make a 3D printer work more easily and for longer without any maintenance than a regular ass printer. I get that inkjets are actually super complex but bro there are now cases where it is literally easier to make a thing than to print out a picture of that thing.

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[–] Ersatz86@lemmy.world 18 points 1 day ago (5 children)

We are complaining about printers now? Outstanding! I can help! I never miss the opportunity to say double-fuck Hewlett Packard/Compaq and anything they’ve ever thought about producing with the heat of a thousand suns. Two shitty orgs that geometrically devolved into quintessential, archetypal enshittification enshrined, the unequalled horrors that are HP printers and drivers.

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Tbf printers are the most unnecessarily complicated pieces of shit ever

[–] AnarchistArtificer@slrpnk.net 16 points 18 hours ago (1 children)

When I was around 8, we had a printer that never seemed to work. One day, I somehow cast a spell that allowed it to print out a couple of colouring book sheets, but I had no idea how.

I couldn't get it to work again, but my one-time success led my mum to believe that I understood the magicks that power printers, and she became frustrated at me for this. Fun fun fun

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[–] stevedice@sh.itjust.works 16 points 6 hours ago* (last edited 2 hours ago) (1 children)
  • Have to help your cousin who is the same age as you but somehow never learnt how to use a printer
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[–] renrenPDX@lemmy.dbzer0.com 16 points 1 day ago (1 children)

Here’s my obligatory Fuck You to ink jet printers and cartridges.

A few months ago I finally got a Brother b/w multi function laser printer and not having to refill Magenta or Black regularly is no longer, and my mind is at peace.

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[–] nonentity@sh.itjust.works 14 points 18 hours ago

I’ve used computers recreationally for 35 years, professionally for 30.

I’ve never owned a printer.

I refuse to support equipment I don’t use.

[–] MsPenguinette@lemmy.world 13 points 1 day ago (6 children)

I haven’t had a printer in years. Best decision I’ve made. When you don’t have one, your need for printing things seems to decrease. We just order prints at the library the 2 times a year we need to print something for like 25 cents a page

[–] ThePantser@sh.itjust.works 10 points 1 day ago (2 children)

Start needing legal assistance and see your printing needs skyrocket. Gathering evidence takes a lot of paper.

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[–] driving_crooner@lemmy.eco.br 13 points 1 day ago* (last edited 1 day ago) (1 children)

Had to teach our seniors to use alt+tab, Had to teach our interns to use alt+tab

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[–] Lucidlethargy@sh.itjust.works 13 points 14 hours ago (1 children)

The kids aren't alright.

Seriously.

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[–] sp3ctr4l@lemmy.dbzer0.com 13 points 1 day ago* (last edited 1 day ago) (1 children)

Oh, a Boomer needs tech support, of any kind, family, friend, otherwise?

$100/h.

Stop subsidizing their utter incompetence, time for 'tough love'.

A kid?

Like an actual kid?

Free.

How would they know any better?

But, let em know the first fix is free, on the house, next one will be $5, then $10... or, they can spend no money if they want to spend an hour getting tutored on the basics maybe once a week.

Generate fishermen, not fish.

Show them that they are capable, can learn, can solve problems... if they're patient and humble enough to try and learn.

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[–] lightnsfw@reddthat.com 11 points 20 hours ago (4 children)

I don't have any kids. I'm free!!

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