this post was submitted on 28 Jul 2025
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1185
Gamers Bombard Visa & MasterCard With Emails and Calls Over Steam and itch.io Censorship (programming.dev)
submitted 3 days ago* (last edited 3 days ago) by Pro@programming.dev to c/technology@lemmy.world
163 comments fedilink hide all child comments
 

Cheat Sheet Source

Strategy in Practice:

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[–] zzx@lemmy.world 78 points 2 days ago* (last edited 2 days ago) (2 children)

Lol I'm on the visa line with Visa now, they have a prepared statement about this.

They are trying to say they only ever block purchases unless it's illegal.

They explicitly said they DO NOT moderate purchases unless it is illegal multiple times. I kept challenging her and saying it's not illegal, yet they moderate, but she told me she can only read the prepared statement and repeated it multiple times. She then told me I would have to email them to "share my perspective" and then hung up on me.

[–] k0e3@lemmy.ca 68 points 2 days ago (4 children)

I love how facts are just rendered to perspectives now.

[–] echodot@feddit.uk 31 points 2 days ago (1 children)

It's a common tactic of fascists. If you point blank refuse to accept reality and just keep repeating the same lie over and over maybe people will believe it. Of course it doesn't really work. The people that were going to believe you already believe you, and the people who don't believe you, will never believe you. Sadly despite the fact that it doesn't work, they keep doing it.

[–] OutlierBlue@lemmy.ca 11 points 2 days ago

But it does work.

If they keep you busy arguing about what's real they never have to discuss actions or resolutions.

[–] sp3ctr4l@lemmy.dbzer0.com 21 points 2 days ago* (last edited 2 days ago)

Corporations lie blatantly all the fucking time.

Its just that they lie in ways that usually are not able to be legally defined as some kind of a legally actionable version of a lie.

They are usually more worried with ever having outwardly admitting something that they could be sued over, than they are with any kind of human to human sense of accountability or believability.

Every, single, thing they are mass releasing or designing as an official stance has gone through some kind of legal team, or a team under a legal team that follow's guidelines from a legal team.

This is just how megacorps work.

They are not people, they are a sociopathic machine, operated by people who very much tend to be sociopaths.

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[–] Akasazh@feddit.nl 58 points 3 days ago (2 children)

I like the story but hate the fact it's all in separate tweets.

[–] ChaoticEntropy@feddit.uk 37 points 2 days ago

They just wasted your time too with their strung out story. They're in too deep!

[–] sp3ctr4l@lemmy.dbzer0.com 12 points 2 days ago

Here's the summarized version:

Be Polite.

Act as if you only understand 'the effects', have a nebulous notion of 'the cause'.

Act like you know little other than this, and insist they explain it to you like you are a five year old.

Waste as much of their time as possible, without becoming hotheaded, instead become sad-confused.

"I'm not so much angry, as I am disappointed" type of vibe / energy.

And if possible, be genuinely kind to the low level, actual people you talk to, they literally do not make the rules.

[–] Kyle@lemmy.ca 39 points 2 days ago (1 children)

If anyone has the GPUs to self-host LLMs to spam the shit out of them, it's gamers. Gotta get on an easy-to-self-host project to distribute to the community 😄

[–] queueBenSis@sh.itjust.works 16 points 2 days ago (1 children)

you can probably use the tts tools from hume.ai

[–] qaz@lemmy.world 9 points 2 days ago* (last edited 2 days ago) (1 children)

I think the limiting factor would be getting your number blocked. Maybe someone could get a bunch of VoIP numbers?

[–] sp3ctr4l@lemmy.dbzer0.com 8 points 2 days ago* (last edited 2 days ago) (1 children)

This is what spammers, scammers, identity thieves, 'pig-butcherers', credit collections do.

It absolutely works.

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[–] happydoors@lemmy.world 36 points 2 days ago (1 children)

I support this but I find it fascinating the steam this can build and quick activism with guides and yet I never see any of this stuff when it comes to political policies

[–] kent_eh@lemmy.ca 15 points 2 days ago

Threats to the bottom line is the thing that motivates companies faster than anything else.

[–] Tuuktuuk@sopuli.xyz 17 points 1 day ago* (last edited 1 day ago)

Here's a list of MasterCard's toll-free phone numbers in various countries: https://www.mastercard.fi/content/dam/public/mastercardcom/na/global-site/documents/global-services-phone-numbers.pdf

And here's the same for Visa: https://www.visa.fi/content/dam/VCOM/download/personal/security/gcas_general_numbers.pdf

And the content of that file, in case that they might remove that link:

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Mastercard Global Service™

Local Toll-Free Telephone Numbers

  • American Samoa 1-1-800-307-7309
  • Japan 00531-11-3886
  • Anguilla 1-800-307-7309
  • Korea, Republic of 0079-811-887-0823
  • Antigua and Barbuda 1-800-307-7309
  • Liechtenstein 0800-89-7092
  • Argentina 0800-555-0507
  • Luxembourg 800-2-4533
  • Australia 1800-120-113
  • Malaysia 1-800-804594
  • Austria 0800-07-06-138
  • Mexico 001-800-307-7309
  • Bahamas 1-800-307-7309
  • Monaco 0-800-90-1387
  • Bahrain 8000-0087
  • Montserrat 1-800-307-7309
  • Barbados 1-800-307-7309
  • Netherlands 0800-022-5821
  • Belgium 0800-1-5096
  • New Zealand 800-441-671
  • Bermuda 1-800-307-7309
  • Norway 800-12697
  • Bolivia 800-10-0172
  • Panama 001-800-307-7309
  • Bonaire 001-800-307-7309
  • Peru 0800-77-476
  • Brazil 0800-891-3294
  • Philippines 1-800-1-111-0061
  • Cambodia 800-881-001 then 877-288-3891*
  • Poland 0-0800-111-1211
  • Canada 1-800-307-7309
  • Portugal 800-8-11-272
  • Cayman Islands 1-800-307-7309
  • Puerto Rico 1-800-307-7309
  • Chile 1230-020-2012
  • The Russia 8-800-555-02-69
  • China 10-800-110-7309**
  • Saba 1-800-307-7309
  • China 2 10-800-711-7309***
  • St. Eustatius 1-800-307-7309
  • Colombia 01-800-912-1303
  • St. Maarten 1-800-307-7309
  • Costa Rica 0-800-011-0184
  • St. Kitts-Nevis 1-800-307-7309
  • Curacao 001-800-307-7309
  • Saipan (N. Marianas) 1-800-307-7309
  • Cyprus 080-90569
  • San Marino 800-870-866
  • Czech Republic 800-142-494
  • Saudi Arabia 800-844-9457
  • Denmark 8001-6098
  • Singapore 800-1100-113
  • Dominica 1-800-307-7309
  • South Africa 0800-990418
  • Dominican Republic 1-800-307-7309
  • Spain 900-822-756
  • Finland 08001-156234
  • Sweden 020-791-324
  • France 0-800-90-1387
  • Switzerland 0800-897-092
  • Germany 0800-071-3542
  • Taiwan 00801-10-3400
  • Greece 00-800-11-887-0303
  • Thailand 001-800-11-887-0663
  • Grenada 1-800-307-7309
  • Trinidad and Tobago 1-800-307-7309
  • Guam 1-800-307-7309
  • Turkey 00-800-13-887-0903
  • Guatemala 1-800-999-1480
  • Turks and Caicos 01-800-307-7309
  • Hong Kong 800-966677
  • United Arab Emirates 800-0444-3895
  • Hungary 06800-12517
  • United Kingdom 0800-96-4767
  • India 000-800-100-1087
  • United States 1-800-307-7309
  • Indonesia 001803-1-887-0623
  • Vatican City State 800-870-866
  • Ireland 1-800-55-7378
  • Venezuela 0800-1-002902
  • Israel 180-941-8873
  • Vietnam 120-11576
  • Italy 800-870-866
  • Virgin Islands, 1-800-307-7309
  • Jamaica 0800-307-7309
  • Virgin Islands, U.S. 1-800-307-7309

Last Updated 31 January 2019

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The contents of the file for Visa's phone numbers:

Δ Await second dial tone

  • Anguilla 1-800-847-2911

  • Antigua 1-800-847-2911

  • Argentina 0800-666-0171

  • Aruba 800-1518

  • Australia 1-800-125-440

  • Austria 0 800-200-288Δ800-892-8134

  • Bahamas 1-800-847-2911

  • Bahrain 800-006

  • Barbados 1-800-847-2911

  • Belgium 0800-1-8397

  • Belize 811 or 555Δ800-847-2911

  • Bermuda 1-800-847-2911

  • Bolivia 800-10-0188

  • Bonaire* 001-800-847-2911

  • Brazil 0800-891-3680

  • British Virgin Islands 1-800-847-2911

  • Bulgaria 00-800-0010Δ888-557-4446

  • Cambodia 1-800-881-001Δ888-710-7783

  • Canada 1-800-847-2911

  • Cayman Islands 1-800-847-2911

  • Chile 1230-020-2136

  • Mainland China (South) 10-800-110-2911

  • Mainland China (North) 10-800-711-2911

  • Colombia 01-800-912-5713

  • Costa Rica 0-800-011-0030

  • Croatia 0-800-220-111Δ866-654-0125

  • Curacao* 001-800-847-2911

  • Czech Republic 800-142-121

  • Denmark 80-010277

  • Dominica 1-800-847-2911

  • Dominican Republic 1-800-847-2911

  • Ecuador 1-999-119 or 1-800-225-528Δ800-847-2911

  • Egypt (Cairo only) 2510-0200Δ866-654-0128

  • Egypt (outside Cairo) 02-2510-0200Δ866-654-0128

  • El Salvador 800-6921

  • Estonia 800-12001Δ800-406-9982

  • Finland 0800-11-0057

  • France 0800-90-1179

  • Germany 0800-000-6510

  • Gibraltar 8800-877-3745966

  • Greece 00-800-11-638-0304

  • Grenada 1-800-847-2911

  • Guam 1-800-847-2911

  • Guatemala 1-800-999-0115

  • Guyana 159Δ1-855-477-1390

  • Honduras 800-0123Δ800-847-2911

  • Hong Kong 800-96-7025

  • Hungary 06-800-17682

  • India 000-800-100-1219

  • Indonesia 001-803-1-933-6294

  • Ireland, Republic of 1-800-55-8002

  • Israel 1-80-941-1605

  • Italy 800-819-014

  • Jamaica 0-800-847-2911

  • Japan 00531-11-1555

  • Jordan 1-880-0000Δ888-557-4442

  • Kazakhstan 8 800-121-4321Δ888-557-4447

  • Kenya 866-654-0162

  • Latvia 8000-02288

  • Lebanon 01-426-801Δ866-654-0130

  • Liechtenstein 0800-89-4732

  • Luxembourg 0800-2012

  • Macedonia 0800-94288Δ888-557-4458

  • Malaysia 1800-80-0159

  • Mauritius 01-120Δ866-654-0165

  • Mexico 001-800-847-2911

  • Monaco 0800-90-1179

  • Montserrat 1-800-847-2911

  • Morocco 002-11-0011Δ866-654-0163

  • Netherlands 0800-022-3110

  • Nevis 1-800-847-2911

  • New Zealand 0800-44-3019

  • Norway 800-12052

  • Panama 001-800-111-0016

  • Paraguay 008-11-800Δ800-599-1137

  • Perú 001-800-890-0623

  • Philippines 1-800-1-111-9015

  • Poland 0-0-800-111-1569

  • Portugal 800-8-11-824

  • Puerto Rico 1-800-847-2911

  • Romania 0 808-03-4288Δ888-557-4416

  • Saba* 1-800-847-2911

  • Saint Eustatius* 1-800-847-2911

  • Saint Kitts 1-800-847-2911

  • Saint Lucia 800-238-5517

  • Saint Maarten* 1-800-847-2911

  • San Marino 800-819-014

  • Saudi Arabia 1-800-10Δ866-654-0129

  • Senegal 800-103-072Δ888-557-4451

  • Singapore 800-110-0344

  • Slovakia 0 800-000-101Δ800-406-9970

  • South Africa 0800-990-475

  • South Korea 00798-11-00-908-12

  • Spain 900-99-1124

  • Sweden 020 160 4293

  • Switzerland 0800-89-4732

  • Taiwan 00801-10-3008

  • Thailand 001-800-11-535-0660

  • Trinidad and Tobago 1-800-847-2911

  • Turkey 00-800-13-535-0900

  • Turks and Caicos 0-1-800-847-2911

  • Ukraine 800-502-886Δ888-557-4445

  • United Arab Emirates 8000-021Δ866-654-0112

  • United Kingdom 0800-89-1725

  • United States 1-800-847-2911

  • Uruguay 00-0411-940-7915

  • U.S. Virgin Islands 1-800-847-2911

  • Venezuela 0800-1-002167

  • Vietnam 1 201-0288Δ888-710-7781

  • Updated 1/10/2023

[–] pewgar_seemsimandroid@lemmy.blahaj.zone 13 points 2 days ago* (last edited 2 days ago) (2 children)

is there any EU law that prohibits this itch/steam situation and the mastercard email contact information?

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[–] Poop@lemmy.ca 11 points 1 day ago

I just called visa and got the send an email spiel. I didn't have time to do more time wasting, but it's clear from the person I talked to they are getting lots of calls.

The person in the screenshots getting the supervisor and escalating is a top tier time waster, great work!

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