I usually number my questions, makes it more obvious
this post was submitted on 09 Apr 2025
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If you've got questions, put them in bullet points.
I'm not scanning a wall of text to find everything.
I haven't done it very often, but the few times I haven't answered all off the questions in an email has been because some of the questions are a waste of time. I had an engineer recently ask me if I could move the location of where I was running a pipe through a floor grating. Changing the location would have changed nothing, made my job more difficult, and would have been a tripping hazard. All off this could have been avoided if they had gotten or from behind their desk and just gone and looked at what I was working on in person. I ignored their question and sent more pictures of the area. They finally said that I was good to proceed with my original plan.
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Hi based on you current post,
Why do people insist on answering only one question?
**Do people just not read? ** I would say most people have a lot to read, especially emails, I get dozens of them daily, archive a few thousands yearly. So I will gloss over, see if it's addressed to me, of not I will probably wait until it becomes my problem to react/reply
Are people thatLazy? No people are busy, is this the same question as the first, out a request for alternatives causes to not reading?
What is going on? This question is vague, I see no point in replying, except maybe an opportunity to troll, or belittle you in this email that had now accumulated 30 people over 7 departments, and possibly one or two customer that were involved a week ago when the thread was about something entirely different.
In short, be specific, and format your message for readability. ;
Name whoever you expect to reply.
Split your questions.
Make sure they're actual questions you need definitive answers to.
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IMO, email isn't for answering questions. Email is for documenting that the conversation occurred.
If they won't answer the questions in email, ask them in a phone call, then send a "Per our conversation" email summarizing the answers they provided. Until they send a rebuttal, I am free to act as though my email was their answer.
I don't need to answer all questions that every human shoves at me. Seems like a polarizing take from the comments. I receive questions to my department that are intended for eight other departments to answer. I don't portray myself as the encyclopedia for anyone who has my email inbox.
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