Ask Lemmy
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How does it work on lemmy? When I report a post or comment as spam, that goes to the community mod? And they can ban an account from their community. But how does stuff get to the instance level (who I assume are the people with the power to ban an account completely). Do community mods report problem users? Or do instance admins just see patterns of behaviour on the mod logs?
Reports go to both instance and comm mods, and it's a coin toss who responds first.
For sh.itjust.works, the admin mods are always watching. The automod bot catches a lot too. I'm not sure about the other instances though. I would guess that enough reports for spam on an account would trigger the admins to see it on all the instances? Just a guess though.