this post was submitted on 08 Sep 2025
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Mildly Infuriating

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It has been the sensible order of choosing the source account then choosing the destination account. Now they’ve switched it to where you have to first choose the destination account then choose the source account.

I understand this shouldn’t be a big deal but my brain just absolutely rejects it and even knowing full well they’ve made the change on several occasions I’ve moved money the wrong way. Sometimes without even realizing it for days.

I don’t think this is simply a muscle memory thing that I’ll eventually get used to; I feel like it’s fundamentally nonsensical and I’m curious if it’s just me. Or am I just being a stubborn old man stuck in his ways?

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[–] theneverfox@pawb.social 2 points 1 day ago (3 children)

Honestly, picking the destination first makes more sense.

But the primary law of UX is you don't change shit up on people. I'd have taken a stand if I was on that team

[–] ccunning@lemmy.world 12 points 1 day ago (2 children)

Curious why you think destination first makes more sense.

I just can’t get over the idea that when you move a thing to a different place, you go to where the thing is first so you can take it to the new place.

[–] theneverfox@pawb.social 6 points 1 day ago (2 children)

Sure... If I want $300 in an account, that's my goal. I don't want to decrease another account by that amount

So my goal is to move X money into Y account, or maybe all but X money into Y account

The second half is where it comes from. It's not the goal, it's the means

But again as I said, flipping this is a worse solution than either direction

[–] grue@lemmy.world 7 points 1 day ago

You must be an electrical engineer or something, since you're apparently so used to thinking about flows backwards.

[–] SanctimoniousApe@lemmings.world 4 points 1 day ago (1 children)

Seems a convoluted way of looking at it to me, but i guess it's just another case of different strokes for different folks.

[–] theneverfox@pawb.social 1 points 15 hours ago (1 children)

I mean, I do this professionally, I took courses that break down what makes something feel intuitive

[–] SanctimoniousApe@lemmings.world 2 points 12 hours ago* (last edited 12 hours ago) (1 children)

I don't doubt that, but courses are selected/designed by their teachers - who likely select what fits their pre-existing biases. Virtually nothing humans do comes out without biases affecting things, which is what makes the "reproducibility" of studies such an important part of science - and even those reproductions need to be done numerous times by varying parties for the results to truly start to become trustworthy.

In short: there's no pleasing everybody, but if you're going to try then you must allow for differences in views and modus operandi.

[–] theneverfox@pawb.social 1 points 8 hours ago (1 children)

You realize this is actually a field of study? Like, this isn't a particularly soft science... Companies have done massive A/B campaigns and written papers on it, universities do studies on it... It's not just opinion

[–] SanctimoniousApe@lemmings.world 1 points 6 hours ago* (last edited 5 hours ago)

Yes, as it has been for decades. I also learned some about it back in the early days of the '80s into the '90s. It's constantly evolving along with the tech (and the capabilities of the current majority of users), so there's never been much of an absolute set of standards that have withstood the test of time. Again, there are a wide variety of people in the world - all with their own perspectives and ways of doing things. As such, the goal of a universally intuitive interface - while laudable - is a bit of a quixotic pursuit, IMHO. At least until it fully resembles & interacts like real-world objects & beings, anyway.

ETA: They're more likely eventually going to settle upon a set of standards that is based upon what users have collectively already been forced to learn from using existing interfaces. Once the vast majority of the world's population is used to and on board with the same way of doing things, that will likely become the "standard" by default. For example, a growing number of people today are only comfortable using their phone, and have never really learned how to use a computer with a similar level of comfort. It will likely remain that way until some new major "paradigm shift" in tech happens (like the shift from PCs to phones) that starts the process anew.

[–] Jack_Burton@lemmy.ca 2 points 22 hours ago

When you pay a bill, do you select who you're paying then the amount from whichever account, or do you select the amount from an account and then select the company you're paying?

[–] BCsven@lemmy.ca 8 points 1 day ago (2 children)

If you think of it in physical terms , when you move something you have to grab it from its source then go to the destination.

Like even moving money to pay for something, you take out of your wallet and hand to the cashier.

Even computer filesystem management is: copy source destination, move source destination

[–] Azzu@lemmy.dbzer0.com 1 points 23 hours ago* (last edited 23 hours ago) (1 children)

Can also think like this, "I have an invoice that I need to pay. So I need to pay to there, let me figure out where to get the money from", i.e. impetus/problem-based thinking instead of process-based thinking.

The process is move X to Y, but the need to get something to Y actually came first, like Y is an invoice, or an account that is overdrawn, or whatever. Y created the "problem" initially, and then moving from X is the "solution".

[–] BCsven@lemmy.ca 1 points 20 hours ago

This is in a personal bank account though not inter company business

[–] theneverfox@pawb.social 1 points 8 hours ago (1 children)

It depends on how you look at it, and how it's presented

You don't fill a hole by grabbing dirt and finding a hole, you realize you need to fill a hole, and then you grab/buy materials to fill it in with.

It's just a matter of approach. You can frame it in either direction

[–] BCsven@lemmy.ca 1 points 7 hours ago* (last edited 7 hours ago)

You still have to move dirt from source to destination, especially if there are multiple holes. But yeah maybe they should have a UI toggle