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User end hands on IT for the elderly.
that it's hard. "Oh I could never do your job"
It's literally a customer service job with tech paint. Reboot the device. Don't yell at the decrepit person doing their best in a digital world. Collect check and praise.
The amount of times I've been called a genius for relogging into someone's email is greater than 7.
Yeah. Real hard.
I think this is the part some people might struggle with
Lol, I was the computer genius in my office job because I knew how to change the paper size on the printer from Letter to A4. Soak up the praise!
It's one of those things I'd probably have to Google because how many times do you do that, but yeah think most people just give up when they hit a technical problem and stop thinking.