this post was submitted on 06 Nov 2025
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[–] LostWanderer@fedia.io 142 points 14 hours ago (2 children)

Ew, sounds like a great reason to not buy any Square Enix games...

[–] Brutticus@midwest.social 98 points 13 hours ago (1 children)

Not even from an ethically standpoint. Color me shocked if these games are like, playable

[–] LostWanderer@fedia.io 35 points 13 hours ago (1 children)

Exactly, as I don't expect QA done by something that can't think or feel to know what actually needs to be fixed. AI is a hallucination engine that just agrees rather than points out issues, in some cases it might call attention to non-issues and let critical bugs slip by. The ethical issues are still significant and play into the reason why I would refuse to buy any more Square Enix games going forward. I don't trust them to walk this back, they are high on the AI lie. Human made games with humans handling the QA are the only games that I want.

[–] NuXCOM_90Percent@lemmy.zip 5 points 12 hours ago (1 children)

Exactly, as I don’t expect QA done by something that can’t think or feel to know what actually needs to be fixed

That is a very small part of QA's responsibility. Mostly it is about testing and identifying bugs that get triaged by management. The person running the tests is NOT responsible for deciding what can and can't ship.

And, in that regard... this is actually a REALLY good use of "AI" (not so much generative). Imagine something like the old "A star algorithm plays mario" where it is about finding different paths to accomplish the same goal (e.g. a quest) and immediately having a lot of exactly what steps led to the anomaly for the purposes of building a reproducer.

Which actually DOES feel like a really good use case.... at the cost of massive computational costs (so.. "AI").

That said: it also has all of the usual labor implications. But from a purely technical "make the best games" standpoint? Managers overseeing a rack that is running through the games 24/7 for bugs that they can then review and prioritize seems like a REALLY good move.

[–] osaerisxero@kbin.melroy.org 4 points 12 hours ago (1 children)

They're already not paying for QA, so if anything this would be a net increase in resources allocated just to bring the machines onboard to do the task

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[–] UnderpantsWeevil@lemmy.world 14 points 13 hours ago (5 children)

I would initially tap the breaks on this, if for no other reason than "AI doing Q&A" reads more like corporate buzzwords than material policy. Big software developers should already have much of their Q&A automated, at least at the base layer. Further automating Q&A is generally a better business practice, as it helps catch more bugs in the Dev/Test cycle sooner.

Then consider that Q&A work by end users is historically a miserable and soul-sucking job. Converting those roles to debuggers and active devs does a lot for both the business and the workforce. When compared to "AI is doing the art" this is night-and-day, the very definition of the "Getting rid of the jobs people hate so they can do the work they love" that AI was supposed to deliver.

Finally, I'm forced to drag out the old "95% of AI implementations fail" statistic. Far more worried that they're going to implement a model that costs a fortune and delivers mediocre results than that they'll implement an AI driven round of end-user testing.

Turning Q&A over to the Roomba AI to find corners of the setting that snag the user would be Gud Aktuly.

[–] natecox@programming.dev 14 points 13 hours ago (2 children)

Converting those roles to debuggers and active devs does a lot for both the business and the workforce.

Hahahahaha… on wait you’re serious. Let me laugh even harder.

They’re just gonna lay them off.

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[–] NoForwardslashS@sopuli.xyz 6 points 12 hours ago

The repetition of "Q&A" reads like this comment was also outsourced to AI.

[–] binarytobis@lemmy.world 5 points 10 hours ago

I was going to say, this is one job that actually makes sense to automate. I don’t know any QA testers personally, but I’ve heard plenty of accounts of them absolutely hating their jobs and getting laid off after the time crunch anyway.

[–] zerofk@lemmy.zip 4 points 12 hours ago (2 children)
[–] village604@adultswim.fan 2 points 12 hours ago

Quality and assurance

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[–] ghost9@lemmy.world 59 points 12 hours ago (1 children)

That's a stupid idea. You're not supposed to QA or debug games. You just release it, customers report bugs, and then you promise to fix the bugs in the next patch (but don't).

[–] Rhaedas@fedia.io 6 points 10 hours ago

No better testing than in production.

[–] hoshikarakitaridia@lemmy.world 43 points 13 hours ago (2 children)

Literally not how any of this works. You don't let AI check your work, at best you use AI and check it's work, and at worst you have to do everything by hand anyway.

[–] UnderpantsWeevil@lemmy.world 20 points 13 hours ago* (last edited 12 hours ago) (1 children)

You don’t let AI check your work

From a game dev perspective, user ~~Q&A~~ QA is often annoying and repetitive labor. Endlessly criss-crossing terran hitting different buttons to make sure you don't snag a corner or click objects in a sequence that triggers a state freeze. Hooking a PS controller to Roomba logic and having a digital tool rapidly rerun routes and explore button combos over and over, looking for failed states, is significantly better for you than hoping an overworked team of dummy players can recreate the failed state by tripping into it manually.

[–] subignition@fedia.io 13 points 12 hours ago (4 children)

There's plenty of room for sophisticated automation without any need to involve AI.

[–] village604@adultswim.fan 7 points 12 hours ago

Not all AI is generative.

[–] UnderpantsWeevil@lemmy.world 4 points 12 hours ago (1 children)

I mean, as a branding exercise, every form of sophisticated automation is getting the "AI" label.

Past that, advanced pathing algorithms are what Q&A systems need to validate all possible actions within a space. That's the bread-and-butter of AI. Its also generally how you'd describe simulated end-users on a test system.

[–] subignition@fedia.io 2 points 2 hours ago

I mean, as a branding exercise, every form of sophisticated automation is getting the "AI" label. The article is specifically talking about generative AI. I think we need to find new terminology to describe the kind of automation that was colloquially referred to as AI before chatgpt et al. came into existence.

The important distinction, I think, is that these things are still purpose-built and (mostly) explainable. When you have a bunch of nails, you design a hammer. An "AI bot" QA tester the way Booty describes in the article isn't going to be an advanced algorithm that carries out specific tests. That exists already and has for years. He's asking for something that will figure out specific tests that are worth doing when given a vague or nonexistent test plan, most likely. You need a human, or an actual AGI, for something on that level, not generative AI. And explicitly with generative AI, as pertains to Square Enix's initiative in the article, there are the typical huge risks of verifiability and hallucination. However unpleasant you may think a QA worker's job is now, I guarantee you it will be even more unpleasant when the job consists of fact-checking AI bug reports all day instead of actually doing the testing.

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[–] zerofk@lemmy.zip 2 points 12 hours ago (1 children)

its *

Ironically, that’s definitely something AI could check for.

[–] hoshikarakitaridia@lemmy.world 2 points 12 hours ago (1 children)

Spell check? Yeah fair enough. The misspelling has historical value now though so I have to keep it in :P

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[–] slaacaa@lemmy.world 30 points 10 hours ago
[–] Taldan@lemmy.world 28 points 8 hours ago

So Square Enix is demanding OpenAI stop using their content, but is 100% okay using AI built off stolen content to make more money themselves

As a developer, it bothers me that my code is being used to train AI that Square Enix is using while trying to deny anyone else the ability to use their work

I could go either way on whether or not AI should be able to train on available data, but no one should get to have it both ways

[–] Wildmimic@anarchist.nexus 25 points 13 hours ago (1 children)

I hope they put out the last FF VII remake part before that, so i can finally start playing them all! I don't care what they want to waste their money on afterwards lol

[–] UnderpantsWeevil@lemmy.world 5 points 13 hours ago* (last edited 13 hours ago)

I wouldn't be shy about getting into Remake or Rebirth now. They both stand up as their own games (concise start/ending, somewhat distinct mechanics, each one is easily 40+ hours of gameplay). And with Part 3 targeted for 2027 release, I suspect this kind of overhaul would be outside their dev cycle to implement.

Part 2 is already using the engine from Part 1 with minor adjustments. I suspect most of Part 3 development is cinematics and world building.

[–] mavu@discuss.tchncs.de 24 points 7 hours ago (1 children)

Well, good luck with that. Software development is a shit show already anyway. You can find me in my Gardening business in 2027.

[–] Rooster326@programming.dev 9 points 7 hours ago* (last edited 5 hours ago) (1 children)

Good Luck. When the economy finally bottoms out the first budget to go is always the gardening budget.

You can find me in my plumbing business in 2028.

I deal with shit daily so it's what we in biz call a horizontal promotion.

Market gardening isn't so bad, people gotta eat. But yeah, if you're cutting lawns you're going to suffer when the economy shits the bed.

[–] Mikina@programming.dev 14 points 8 hours ago* (last edited 8 hours ago)

Square Enix actually has a pretty sick automated QA already. There's a cool talk about how they did that for FFVII remake in GDC vault, and I highly recommend watching it, if you're at all interested in QA.

It has nothing to do with AI, it's just plain old automation, but they solve most of the issues you get with making automated tests in non-discrete 3D playspace and they do that in a pretty solid way. It's definitely something I'd love to have implemented in the games I'm working on, as someone who worked in QA and now works in development. Being able to have mostly reliable way how to smoke-test levels for basic gameplay without having to torture QA to run the test-case again is good, and allows QA to focus on something else - but the tools also need oversight, so it's not really a job lost. In summary - I think the talk is cool tech and worth the watch.

However, I don't think AI will help in this regard, and something as unreliable and random as AI models are not a good fit for this job. You want to have deterministic testcases that you can quanitfy, and if something doesn't match have an actual human to look at why. AI also probably won't be able to find clever corner-cases and bugs that need human ingenuity.

Fuck AI, I kind of hope this is just a marketing talk and they are actually just improving the (deterministic) tools they already have (which actually are AI by definition, since they also do level exploration on top of recorded inputs), and they are calling it an "AI" to satisfy investors/management without actually slapping a glorified chat-bot into the tech for no reason.

[–] newthrowaway20@lemmy.world 12 points 13 hours ago (1 children)

Square Enix exec doesn't know what QA and Debugging entail.

[–] ThePowerOfGeek@lemmy.world 3 points 12 hours ago* (last edited 12 hours ago)

"Well it works for unit testing, so just extend that out to all testing! Problem solved!" -Senior Management, probably

Who am I kidding. They have no idea what unit testing is.

[–] Gullible@sh.itjust.works 11 points 13 hours ago (3 children)

Frankly, this is good news. Whoever buys the rights to kingdom hearts in 3 years when the company falls apart might manage to create an intelligible storyline.

[–] DragonTypeWyvern@midwest.social 4 points 12 hours ago (1 children)

But then it won't be a Kingdom Hearts game!

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[–] henfredemars@infosec.pub 10 points 13 hours ago* (last edited 13 hours ago)

Considering how the open source community is being inundated with low-quality bug reports filed using AI, I don't have much faith in the tech reviewing code, let alone writing it correctly.

Could it be a useful aid? Sure, but 70% of your reviewing is a pie-in-the-sky pipe dream. AI just isn't ready for this level of responsibility in any organization.

[–] crunchy@lemmy.dbzer0.com 9 points 13 hours ago

They jumped on the NFT bandwagon a couple years ago, too. Did they not learn anything from that?

[–] tal@lemmy.today 6 points 13 hours ago* (last edited 13 hours ago) (1 children)

Hmm. While I don't know what their QA workflow is, my own experience is that working with QA people to design a QA procedure for a given feature tends to require familiarity with the feature in the context of real-world knowledge and possible problems, and that human-validating a feature isn't usually something done at massive scale, where you'd get a lot of benefit from heavy automation.

It's possible that one might be able to use LLMs to help write test code


reliability and security considerations there are normally less-critical than in front-line code. Worst case is getting a false positive, and if you can get more test cases covered, I imagine that might pay off.

Square does an MMO, among their other stuff. If they can train a model to produce AI-driven characters that act sufficiently like human players, where they can theoretically log training data from human players, that might be sufficient to populate an MMO "experimental" deployment so that they can see if anything breaks prior to moving code to production.

“Because I would love to be able to start up 10,000 instances of a game in the cloud, so there’s 10,000 copies of the game running, deploy an AI bot to spend all night testing that game, then in the morning we get a report. Because that would be transformational.”

I think that the problem is that you're likely going to need more-advanced AI than an LLM, if you want them to just explore and try out new features.

One former Respawn employee who worked in a senior QA role told Business Insider that he believes one of the reasons he was among 100 colleagues laid off this past spring is because AI was reviewing and summarising feedback from play testers, a job he usually did.

We can do a reasonable job of summarizing human language with LLMs today. I think that that might be a viable application.

[–] snooggums@piefed.world 6 points 13 hours ago* (last edited 13 hours ago)

Worst case is getting a false positive, and if you can get more test cases covered, I imagine that might pay off.

False positives during testing are a huge time sink. QA has to replicate and explain away each false report and the faster AI 'completes' tasks the faster the flood of false reports come in.

There is plenty of non-AI automation that can be used intentionally to do tedious repetitive tasks already where they only increase work if they aren't set up right.

[–] VeryInterestingTable@jlai.lu 5 points 2 hours ago

QA annnnd Debugging?

LLMs have a much better chance at succesfuly replacing whoever said that.

[–] Omegamanthethird@lemmy.world 4 points 12 hours ago (2 children)

From a tech POV, that makes a lot of sense. Use AI to find the needle in the haystack. Then let a person validate. That's probably one of the better uses for it. Although I don't love AI for any of the broad reasons to not like AI.

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[–] MourningDove@lemmy.zip 4 points 3 hours ago

So.. no more SE games for me. Not a huge loss to be honest.

[–] ieatpwns@lemmy.world 3 points 13 hours ago

Inb4 their games come out even more broken

[–] Flickerby@lemmy.zip 3 points 2 hours ago

And I thought I had no more disappointment left to allocate

[–] Tronn4@lemmy.world 3 points 6 hours ago

insert plane crashing.gif

@inclementimmigrant I'm so glad I've stopped buying AAA games.

[–] Mikina@programming.dev 3 points 9 hours ago* (last edited 8 hours ago) (1 children)

Large companies probably do that anyway.

Take Blizzard for example. They just released a new patch, where class campaign quests for 8/12 classes do not work. Sure, it's a remixed version of older expansion, and with all the phasing stuff I can kind of imagine some of the phasing issues being caused by, I don't know, the player having a weird combination of completed stuff that's hard to properly catch in testing, since there's quite a lot of variables.

But the fact that one of the class quests requires crafted items to be completed, while crafting isn't available by design in the Remix, there's just no excuse. They either just don't give a fuck about an issue that's literally a progression blocker with 100% repro rate (while also being pretty easy to fix), or no one ever tested it even once. And it's not just some random sidequest, it's literally the main class campaign, one of the main features of the expansion.

As someone who worked in QA and gamedev, I can't imagine how could something as obvious as this ever get approved for release. That's something you catch immediately. Hell, you don't even have to play through it to realize that this might be a problem.

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[–] finitebanjo@piefed.world 2 points 12 hours ago

I kind of wrote Square Enix off years ago, but I'm definitely not buying anything they make in the future.

[–] dual_sport_dork@lemmy.world 2 points 13 hours ago

Some AI or central computer going haywire and destroying everything is, like, the third or fourth stock RPG trope just behind the Dark Lord burning down the protagonist's village in the first act or the mysterious waif girl actually turning out to be a princess.

You really think they'd know better.

[–] wizblizz@lemmy.world 2 points 13 hours ago
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