this post was submitted on 26 Aug 2025
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[–] flamingo_pinyata@sopuli.xyz 226 points 1 week ago (8 children)

This is MS we're talking about. Preview and Viewer are probably made by two different teams in different countries, sharing no code, and prohibited from communicating with each other, even if they know about the other's existence.

And famously they fired all QAs years ago so there's nobody to test before releasing.

[–] Theoriginalthon@lemmy.world 102 points 1 week ago

One leveraging the graphics engine from internet explorer the other using the graphics engine from ms paint 1.0

[–] BodilessGaze@sh.itjust.works 75 points 1 week ago* (last edited 1 week ago) (3 children)

I work in big tech and this is my life. I envy anyone who thinks you're exaggerating, because that means they haven't experienced the joy of spending weeks trying to track down the team responsible for a bug and then months hassling them to fix it.

[–] WanderingThoughts@europe.pub 37 points 1 week ago (1 children)

And if they do talk to each other, the different departments need to go through the whole hierarchy for everything and each manager puts their spin on it, so you get answers back from questions that were not asked.

[–] herrvogel@lemmy.world 36 points 1 week ago (1 children)

Here's a real and true story about how separate Microsoft teams communicate and coordinate:

Few weeks ago, some Microsoft team from the US deprecated some critical service used by other Microsoft products. They just shut it off without notifying anyone. Other teams from other Microsoft offices in the rest of the world found about this deprecation when their production builds started failing to log customers in to the applications that they need for their businesses. People were called in from their vacations, emergency meetings were held to play hot potato with responsibility. Clients were PISSED. I stopped following the drama before it was resolved.

[–] WanderingThoughts@europe.pub 7 points 1 week ago (1 children)

What is actually the best way to set up good communication between people and departments? Daily stand-ups tend to become hour long meetings. Make it an e-mail means people don't read it half the time, some even having a rule to automatically shred that kind of mails. Set up talks between people and have a bunch of them not showing up but then get angry nobody asked them for their opinion.

[–] flamingo_pinyata@sopuli.xyz 9 points 1 week ago (1 children)

For example a matrix org structure can do wonders.

Really, anything other than vertical hierarchical setup favored by so many tech companies.

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[–] alekwithak@lemmy.world 12 points 1 week ago (1 children)

Wait does this mean I work in little tech?

[–] BodilessGaze@sh.itjust.works 17 points 1 week ago (1 children)

Little tech? Like, a micro company that makes software? A "micro-soft", if you will.

[–] ogeist@lemmy.world 7 points 1 week ago

No no, it needs to be more present, more ubiquitous, more "ubi-soft"

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[–] DaddleDew@lemmy.world 14 points 1 week ago

I imagine the two teams sharing the same desk through a hole in the wall like in Brazil.

[–] sga@lemmings.world 12 points 1 week ago

I can almost guarantee that they would be using different things. usually you have simpler libraries to decode formats (almost 1 for each codec), and separate programs plug these libraries in to generate the output. previews do not have to be accurate and have to be fast, so a simpler program with just linear scaling or something, where as actual image would be complex which has to worry about accuracy.

still not a excuse to not have support for a free 15 year old format

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[–] Sonotsugipaa@lemmy.dbzer0.com 92 points 1 week ago (7 children)

Webp is the worst format ever.

Never mind that:

  • it supports transparency;
  • it can be losslessly OR lossfully compressed;
  • it's so efficient it can fit ẏ̷̛̀̏̎̇͜ǫ̷̼̰̳̹́̆̍̐͜͝ủ̷͉̱̻̤̬̯̈́ŗ̸̒ ̸̨̟͈̳͍̱̀̏̓m̵̺͎̋́u̴͇̥͍͐̇̀̇͊̌̚͝m̸̢̢͕̻̬͙̒͗̽͋͆̕͝ in less than 2GB;
  • it can be animated;
  • is more than capable of representing 1:1 any GIF image;

it sucks because the one image viewer I've ever had installed by the ubiquitous (= monopolistic) operating system everyone has by default doesn't support it.

[–] oxysis@lemmy.blahaj.zone 34 points 1 week ago (2 children)

I just hate webp because it’s supported in a grand total of 2 programs so it’s just annoying to deal with

[–] Ging@anarchist.nexus 6 points 1 week ago

Is this a matter of time, or do most programs never plan to add support?

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[–] sga@lemmings.world 23 points 1 week ago (14 children)

avif is better than it in almost all ways, and jpex xl is even better than that (but not about gifs i think)

webp is essentially a webm file (which is mkv with codec restrictions(vp8/9 and ogg vorbis or opus))

avif is av1 encoded files in a webp like container (but not webm afaik)

jpeg xl is a format made specifically for images

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[–] grue@lemmy.world 61 points 1 week ago (6 children)

Is this a Windows problem I'm too Linux to understand?

Seriously, everything on my computer -- Firefox, Dolphin, Gwenview, GIMP, etc. -- supports webp just fine.

[–] TeddE@lemmy.world 30 points 1 week ago

Yes. As someone who uses both, this is a M$ problem.

[–] simplejack@lemmy.world 15 points 1 week ago

It’s an everywhere problem. A lot of sites and apps still don’t support it, but a most browsers do. So people download images from their browser, then they try to view / edit locally, or upload and share, and they hit a wall.

[–] DarrinBrunner@lemmy.world 10 points 1 week ago

We of the privileged Linux class.

Yeah, same here. No problem with webp on Linux Mint.

[–] antonim@lemmy.dbzer0.com 7 points 1 week ago* (last edited 1 week ago) (2 children)

I guess it's Windows users with the default image viewer. IrfanView on W10 handles webp fine for me.

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[–] Kolanaki@pawb.social 45 points 1 week ago* (last edited 1 week ago) (8 children)

I kept a copy of the old Windows XP version of media viewer/pictute viewer, whatever the hell its generic name was becsuse at some point in, IIRC, Vista, they updated it to some piece of garbage that had an uglier UI, worked slower, had no options for slideshows, and didn't even support shit like animated .gifs.

Even that old ass program can open a .webp image.

[–] brbposting@sh.itjust.works 24 points 1 week ago

Yo that was an absolute joke. Were they serious with that?

Windows handled gifs fine for years then suddenly only the first frame. Seriously?!

[–] spicehoarder@lemmy.zip 9 points 1 week ago

What the hell, seriously?

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[–] shittydwarf@sh.itjust.works 41 points 1 week ago (5 children)
[–] undefined@lemmy.hogru.ch 20 points 1 week ago* (last edited 1 week ago) (8 children)

Look, I was a big fan of HEIF but these days I just want anything better than PNG and fucking JPEG and GIF.

[–] simplejack@lemmy.world 9 points 1 week ago

Apple: “Might I interest you in HEIC?”

[–] funkajunk@lemmy.world 8 points 1 week ago (1 children)
[–] undefined@lemmy.hogru.ch 16 points 1 week ago (3 children)

It produces huge files compared to more modern lossless formats.

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[–] TrickDacy@lemmy.world 7 points 1 week ago

It already happened years ago. It's supported and widely used. Why do people keep posting this misinformational meme?

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[–] simplejack@lemmy.world 37 points 1 week ago (1 children)

I remember when you could’ve made this meme about PNGs.

[–] mycodesucks@lemmy.world 11 points 1 week ago (1 children)

And in a SANE world, somebody who learned a lesson would be using their knowledge so we don't keep repeating the same crap over and over again.

[–] tja@sh.itjust.works 7 points 1 week ago (1 children)

It's Microsoft you are talking about here

[–] Sonotsugipaa@lemmy.dbzer0.com 6 points 1 week ago (2 children)

Hear me out:
AI-powered webp support

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[–] Warl0k3@lemmy.world 29 points 1 week ago* (last edited 1 week ago) (6 children)

I loathe windows, but I did just double check because this sounds inept even for M$ -- Win photos will absolutely open .webp, but it's not the default program for whatever reason and it just defaults to edge / your_default_web_browser_here. Which is just impressively on brand for microsoft. Even when they have a feature they hide it to, idk, make themselves look even worse? Why not!

proof
collapsed inline media

(FWIW this is a clean install, I do not have any non-default codecs installed)

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[–] WolfLink@sh.itjust.works 27 points 1 week ago (1 children)

Media viewer and the file browser are completely different programs with different support for media file types.

Not that this is an excuse for Media Viewer to not open webp files. Also asking you to pay for h265 support is extra ridiculous.

I just use VLC for everything.

[–] BuboScandiacus@mander.xyz 21 points 1 week ago

They are made by the same company and sold as a unified software package under the name Windows 11 [edition]

[–] trk@aussie.zone 24 points 1 week ago (7 children)

Irfanview is the answer.

I don't even know what the question was tbh, but I'm still right.

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[–] ZkhqrD5o@lemmy.world 16 points 1 week ago (6 children)

I didn't have time to check all the comments, so here's a backup:

Just install GNU/Linux

;)

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[–] ThatGuyNamedZeus@feddit.org 13 points 1 week ago

I use irfanview, VLC and jellyfin. no problems.

[–] PieMePlenty@lemmy.world 13 points 1 week ago (1 children)

Time to screenshot the preview and stretch out the jpeg. Upload it when the time calls, only for the web server to re-encode it in webp. The cycle continues.

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[–] jodanlime@midwest.social 6 points 1 week ago (3 children)

It's a codec issue. You can get the codec if your OEM paid for it, if not you can buy it on the MS store. It sucks but plenty of other codecs have had the same issue in the past on windows, mkv wasn't playable by windows unless you had a codec for it.

[–] mkwt@lemmy.world 11 points 1 week ago (2 children)

And as per usual, VLC seems to somehow have all the codecs already.

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[–] adarza@lemmy.ca 6 points 1 week ago

win10-11. major oem prebuilt and cto should have it installed, otherwise it's here:
https://apps.microsoft.com/detail/9pg2dk419drg
should be 'free' afaik.

for win<10, get WebpCodecSetup.exe from the webm/webp project download archives: https://storage.googleapis.com/downloads.webmproject.org/releases/webp/index.html

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[–] pHr34kY@lemmy.world 6 points 1 week ago* (last edited 1 week ago)

I was trying to write something that would save an AVIF image this week. Holy shit the ecosystem is bad. I had to encode the image and write the exif tags with two different libraries. The latter being a CLI program and not a library. The WEBP situation is even worse.

We are never getting away from JPEG.

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