this post was submitted on 01 Aug 2025
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[–] darcmage@lemmy.dbzer0.com 260 points 1 day ago (7 children)

MC: It's not us.

Steam & Itch: It's the payment processors.

Gee, I wonder who people are going to believe.

[–] Katana314@lemmy.world 42 points 1 day ago* (last edited 53 minutes ago) (5 children)

Thing is…I think both claims are correct.

Mastercard and Visa are not the only middle-men; the only “payment processors” involved in making sales.

Next time you check out at a cafe, look at the branding of the tablet/software the cashier is using. Chances are, it wasn’t developed by the cafe owners, or by MC/Visa. That’s a payment processor. There’s some big ones out there that can be hard to avoid.

EDIT: While finding exact point of blame remains difficult, a recent statement from Valve suggests I may be wrong about the card companies being innocent, at least with Mastercard. It’s a long chain and it seems each link wants to forward blame.

[–] NotMyOldRedditName@lemmy.world 33 points 1 day ago* (last edited 1 day ago) (1 children)

Practically no one in the world who accepts payments for their online business directly integrates with visa or Mastercard. It's all 3rd party companies who integrate (because it's fucking hard and tedious) and then resell it in a nice easy package.

In almost all cases, any talk about payment processors, is them, not visa/Mastercard.

[–] Otherbarry@lemmy.frozeninferno.xyz 6 points 23 hours ago* (last edited 23 hours ago)

Yup, most times when a business gets set up for accepting credit card payments they need to set up a bank, merchant account, gateway, those things integrate with the CC companies. Often they aren't even the same company so you're kind of dealing with a bunch of different entities. I'm not sure if I missed any other middlemen.

The new thing is for the POS system / website / whatever to sell you the merchant account/gateway under their own systems so everything besides the bank and credit card companies are integrated through them (& they collect more money).

[–] commander@lemmy.world 18 points 23 hours ago* (last edited 23 hours ago) (1 children)

I remember seeing a graphic that was about every layer of companies that are interacted with when you use a credit card. Must have been at least like 6 layers of companies each taking a fee from a company that took fees higher up the chain closer to the consumer. Similar when I read an explanation of, when you buy a stock through a company like Fidelity where is the stock actually held and that was layers of public/private companies/corporations

[–] chaospatterns@lemmy.world 4 points 22 hours ago (1 children)

buy a stock through a company like Fidelity where is the stock actually held and that was layers of public/private companies/corporations

The Depository Trust Company

[–] commander@lemmy.world 3 points 22 hours ago

I learned that. It was the whole chain to get to that point and how that organization even came to be and how they came to be and how it's regulated that was a bit disgusting with how make shift it seemed to me. The whole stack all came off as a multi decade saga of stapling org on top of org until we came to the present of things mostly work but it's a bit fragile with a mix of public and private regulators trying to hold things together and make old paper systems work with modern technology

[–] darcmage@lemmy.dbzer0.com 7 points 1 day ago

True. Collective shout targeted visa, mc, paypal and paysafe. I guess it's possible the game storefronts acted due to concerns of one of them.

[–] Goodeye8@piefed.social 3 points 1 day ago

In online stores Visa and MC are the big ones. If we exclude China, Visa and MC make up 90% of all online purchases worldwide. For online stores they are the two players who matter. Losing one is a significant loss of revenue, losing both will kill the store.

[–] justOnePersistentKbinPlease@fedia.io 2 points 1 day ago (1 children)

All of those devices are child companies of either Banks or Credit Card companies. Or, like Square, owe their continued existence to banking and wall st firms dumping cash on them.

The one outlier I know about is Canada's Interac system, which was started by Canadian banks, but now is its own thing

[–] satansbartender@lemmy.world 2 points 13 hours ago (4 children)

That's not quite true.

There are several layers between point of sale and the card brands and each layer is generally an independent company. Each of those companies makes or sells hardware and/or software that is used by the companies lower in the chain.

Square takes up several of these layers at once and charges much higher fees than other processors. The high fees and massive market coverage is why they exist, not because they're chewing through VC funds still.

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[–] vodka@feddit.org 31 points 1 day ago (2 children)

From what I understand it wasn't actually mastercard and visa?

Itch statements made it very clear the issue was PayPal and Stripe.

Steam even disabled PayPal payments for a while, a couple days before the purge. While direct card payments with Visa/Mastercard still worked fine.

[–] eRac@lemmings.world 13 points 18 hours ago (1 children)

Valve also clarified today that it was the processors, not the card management companies, that they talked to. The processors were pointing at MasterCard's rules, but refusing to provide Valve with someone at MasterCard to talk to.

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[–] TotalCourage007@lemmy.world 6 points 23 hours ago

Still requires them to find a solution, putting it on patreon won't work forever. I think most game stores should find a way to adopt cryptocurrency.

[–] paraphrand@lemmy.world 10 points 20 hours ago* (last edited 20 hours ago) (2 children)

Well, everyone discussing this seems to have been confused about it. Is it fucking PayPal and Stripe or fucking Mastercard and Visa?

[–] darcmage@lemmy.dbzer0.com 15 points 18 hours ago

We'll probably never get the whole story. Itch's update from yesterday points the finger at stripe, others could still be involved.

[–] satansbartender@lemmy.world 3 points 13 hours ago

It almost certainly wasnt the card brands forcing the issue. They outsource that stuff to payment processors and other middle men because it's cheaper and gives them some legal shielding if someone buys something illegal with their cards

[–] buddascrayon@lemmy.world 8 points 15 hours ago

It's been pretty widely reported that it's PayPal and Stripe(mostly Stripe) that have been the ones that were requiring them to remove the NSFW material.

[–] MolochAlter@lemmy.world 3 points 11 hours ago (1 children)

MC and Visa are not technically payment processors, that would be stuff like stripe or ayden.

The problem is that cc companies have rules that put the onus of ensuring nothing illegal is purchased with their issued cards on the ones actually meditating the transaction, so it becomes a chilling effect because the intermediaries don't want to risk burning a bridge with the largest cc networks in the world, and overcorrect as a result.

[–] pupbiru@aussie.zone 3 points 10 hours ago

cc companies

best to say card networks, as cc companies both include a lot of other things (like issuers), and doesn’t include some things (like debit cards, which still use the card networks)

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[–] slazer2au@lemmy.world 135 points 1 day ago (3 children)

Instead of linking the actual statement, we have a 3 and a half paragraph "article". Here is the actual statement from MC

https://www.mastercard.com/us/en/news-and-trends/press/2025/august/clarifying-recent-headlines-on-gaming-content.html

Mastercard has not evaluated any game or required restrictions of any activity on game creator sites and platforms, contrary to media reports and allegations.

Our payment network follows standards based on the rule of law. Put simply, we allow all lawful purchases on our network. At the same time, we require merchants to have appropriate controls to ensure Mastercard cards cannot be used for unlawful purchases, including illegal adult content.

[–] TheBat@lemmy.world 38 points 1 day ago (1 children)

You forgot to add this:

Media contact

Seth Eisen

seth.eisen@mastercard.com

[–] slazer2au@lemmy.world 10 points 1 day ago

Good point, I also forgot the footer.

About Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

www.mastercard.com

Yes, the statement is in the article, which gives background context.

[–] bouh@lemmy.world 7 points 18 hours ago (1 children)

In fact this statement states that they ask their clients to litteraly do the job of justice. That's quite scary.

Ensuring a card cannot be used to buy illegal content.

That means they can shut you down if they think you didn't do enough, which is literally their whim.

[–] chicken@lemmy.dbzer0.com 3 points 15 hours ago (2 children)

Or if there is any possible ambiguity in the law. I'm thinking it's possible this has something to do with the recent weakening of constitutional protections for adult content in the US, where censorship by states of somewhat arbitrarily "obscene" content can be deemed illegal. The quote in the article by Valve seems to reference the concept of offensiveness in Mastercard's policies:

Payment processors rejected this, and specifically cited Mastercard’s Rule 5.12.7 and risk to the Mastercard brand. See https://www.mastercard.us/content/dam/public/mastercardcom/na/global-site/documents/mastercard-rules.pdf.

the rule including the text:

  1. The sale of a product or service, including an image, which is patently offensive and lacks serious artistic value (such as, by way of example and not limitation, images of nonconsensual sexual behavior, sexual exploitation of a minor, nonconsensual mutilation of a person or body part, and bestiality), or any other material that the Corporation deems unacceptable to sell in connection with a Mark.

So what I'm reading between the lines here is, there is now doubt among the lawyers of credit card companies or the lawyers of their middlemen that these games are for sure legal, and not in violation of obscenity laws that rely on hazy standards of offensiveness.

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[–] backgroundcow@lemmy.world 53 points 11 hours ago* (last edited 11 hours ago) (1 children)

MasterCard's and Valve's statements seems to point at Stripe and PayPal as the ones who folded to the pressure. These payment processors then cited MasterCard's rules to back up their change in policy.

MasterCard now clarifying that the payment processors are over-interpreting the rules and anything legal is ok seems a very good thing here. Valve should be able to go back to Stripe and PayPal with this and say: "Hey, you've misunderstood the rules you are quoting; MasterCard themselves say anything legal is ok, and that is the exact policy we've been using!"

[–] Etterra@discuss.online 15 points 9 hours ago

I love how they form a consortium that stays in lockstep to maintain their oppressive control over everyone else.

[–] BlameTheAntifa@lemmy.world 53 points 14 hours ago* (last edited 14 hours ago) (3 children)

So Valve says the processors - such as Stripe and PayPal - pressed the issue based on pressure from MasterCard (and possibly Visa). MasterCard says they had nothing to do with it. Itch says that Stripe was directly responsible in their case with a blanket ban on anything generally sexy, but that Stripe blamed their banking partners.

So Stripe, at least, is directly responsible but insists they are under outside pressure. This means the pressure is coming from one or more actual banks. Since we don’t have names, we have to do some research to find out who Stripe works with. The possibilities I was able to dig up on a quick search include:

  • Citigroup
  • Wells Fargo
  • Barclays
  • Goldman Sachs
  • Evolve Bank & Trust

It seems clear that this has nothing to do with legality in any jurisdiction and that some powerful financial institution is forcing their twisted, puritanical morality on anyone they can at the behest of like-minded authoritarian terrorists. One or more of the above institutions are most likely at fault.

[–] tonytins@pawb.social 17 points 13 hours ago

I have a hunch this goes one step higher than the private banks.

[–] SCmSTR@lemmy.blahaj.zone 12 points 9 hours ago* (last edited 9 hours ago)

Shittygroup

Hellsfargo

Nutglaze

Oldball sacks

Devolve bank mistrust

This is all still project 2025

Donald Trump is on the Epstein list and is a child rapist

[–] Capricorn_Geriatric@lemmy.world 6 points 9 hours ago

Sure. Let them whatabout. But to us, consumers, it shouldn't matter.

We know the stores aren't responsible, so we shouldn't attack them.

The processors are. For Visa and MasterCard it's pretty obvious. Itch, as you said, puts direct blame on Stripe, and I think we can trust that.

As much as processors need banks, banks also need processors. It's a sort of symbiosis. Damage to one actually trickles onto the other. So pressing onto processors isn't a mistake. It'd be foolish at best and malicious at worst to suggest that.

Now that we have leverage as users and consumers, having started a push which made way and caused a response (first the prepared phone statement and now a press release), the absolute wrong thing to do is bacl down and say "sorry, we were wrong, it was B after all and not you, A".

And look at it this way: There's less payment processors and they're smaller than banks. If you suddenly turn to banks, you won't accomplish anything because to them, a few consumers who aren't their customers doesn't cause them even an itch. But if payment processors come to them it might.

[–] RBWells@lemmy.world 41 points 15 hours ago (1 children)

By that standard, I ought not be able to use the card to buy booze (might give it to a minor or use for a Molotov Cocktail) a gun (obviously could use for crime) , and probably a million other things they let people buy with cards.

[–] noobdoomguy8658@feddit.org 2 points 8 hours ago

Well, you see, guns and booze are adult things (with tons of lobbying and taxes and corporate interest), while games are for kids and stupid and non-Christian. Simple!

[–] Nibodhika@lemmy.world 31 points 12 hours ago (2 children)

If this is true then I honestly hope Steam and Itch go "ok, then, PayPal and Stripe are banned from the store as payment forms until we can figure out a way of limiting content you can pay with them". Honestly I don't think enough people use either of those payments forms, and even if they do currently they almost assuredly have a card they can use instead, and are more likely to switch payment methods than to stop buying games.

[–] Arcane2077@sh.itjust.works 32 points 12 hours ago (2 children)

IIRC Stripe is the main payment processor. If you’re paying with a visa or mastercard online, it’s usually via stripe. Hence, the immediate censorship.

Paypal can go fuck itself and die

[–] Nibodhika@lemmy.world 6 points 11 hours ago

Ah, if that's the case then MC statement is kind of pointless, so it's not them putting the pressure, but you still have to go through the people putting the pressure to get to them. I thought that if you put your card number on steam it had some more direct form of charging than going through stripe.

[–] zqps@sh.itjust.works 4 points 3 hours ago

Stripe can also go fuck itself and die, thanks

[–] zqps@sh.itjust.works 5 points 3 hours ago (1 children)

Unfortunately they are indeed big players, Stripe where people use credit cards and PayPal everywhere else. Both horrible companies that we'd be a lot better off if replaced with privacy-respecting alternatives.

[–] razzazzika@lemmy.zip 2 points 2 hours ago (2 children)

I mainly use PayPal as a necessary evil so I don't have to pull out my wallet and put the card info in every time I want to buy a game. I dunno maybe I SHOULD go back to that because then only the games that are worth the effort of getting up off the couch are the ones I'd buy.

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[–] SynonymousStoat@lemmy.world 15 points 20 hours ago (2 children)

I do kind of wonder of any of these game devs could go after these payment processing companies for loss of income? I'm not a lawyer, but I'd definitely be looking into it if I was a Dev that has been effected by this.

[–] Newsteinleo@midwest.social 5 points 16 hours ago (2 children)

Likely not, the devs don't have an agreement of any kind with the processor.

[–] finitebanjo@lemmy.world 8 points 16 hours ago

Valve, on the other hand, should be sueing if the Mastercard statement proves false and it was in fact their policies forcing the Steam and Itch io takedowns.

[–] GreenKnight23@lemmy.world 4 points 15 hours ago (1 children)

correct. so they could sue itch, which does have an agreement with them. and itch can sue the processors.

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[–] VitoRobles@lemmy.today 2 points 2 hours ago

Loss of income is really difficult to sue for. Especially if you're an indie company in another country, trying to sue an international company. You either sue locally, or open up a office in their nation.

And your case has to be rock solid.

Like tech companies still lose cases around loss of income, even when it's obvious to the average person that the major company is going out of their way to stamp out competition.

[–] VitoRobles@lemmy.today 7 points 2 hours ago

There's been two decades worth of lawsuits because PayPal has a history of withholding revenue and blocking stores from small e-commerce stores.

I'm talking about e-commerce sites selling a board game, making $40k in sales through paypal, and PayPal refuses to give them money.

PayPal's stance has been, "Fuck you sue us."

I'm not saying this because I think Peter Thiel, who was one of the creators of Paypal, is a fucking evil villain.

[–] mohab@piefed.social 7 points 1 day ago

Ima quote Serj on this: "La-la-la-la-la-la-la-la, lie, lie, lie 🎶"

Good for them. Just stop judging the platforms, take the payments. You're making money no matter what.

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