I think there's room for both, as in the old days there was typically an IRC channel along side forums that was typically a secondary channel (but not always).

But yeah, forums would be ideal, preferably with federation support so there is no need to make an account with every single one.

discord is not a forum (even if they want it to be with the forum channels), its never been a good location to store information. That being said, its amazing for real time communication unlike forums. I hate that devs use it for FAQ and bug forms and stuff. I stopped reporting bugs if it requires me to join a discord.

Forums are just not great for real-time interaction like discord chat is, not to mention the integration of voice chat, video streaming, etc is just too convenient to give up without replacing it with something similar. I too wish discord/whatever replacement gets attention was more searchable and kept stuff long-term, but.. if you want to post info that lasts, post it on lemme and link it on discord or whatever.

Discord is more of a chat room than a forum though, lemmy is a federated alternative to forums.

We need both for different purposes. Discord is amazing for voice, video, and IM chatting. All things that happen in real-time. But forums are intended for a vastly different use case. Forums are play-by-post. They’re asynchronous. They’re meant for responding at your earliest convenience, not for talking to someone right now. The fact that so many people began using Discord as a forum replacement is a travesty, because Discord is a fucking atrocious medium for forums… Not due to any fault of Discord’s, but because they’re completely different use cases.

You're on a forum right now, no? I think a lot of Discords have accompanying Reddits and vice versa, hopefully they start using Lemmy. But forums are still popular. Just not Ye Olde BBS

Exactly. I wish they would have just built a great UI on top of Matrix or even XMPP, but they insisted on doing it this way. None of my friends want to switch to something that they're boxed-in with, they don't want an app just for one server. Matrix is the only option we have, but all of the UIs are... meh.

Also, revolt self hosting is broken. The web call functionality (WebRTC) is being rewritten but that effort is stale and out of the box it simply does not work. There is no real documentation about this either. It just won't work and you need to invest a lot of effort to figure out why. The moment self hosting properly works, I'll give it another shot. Not being able to connect without a fat client is a show stopper for me. There's no way I can get enough traction for my groups if the barrier to switch is higher than a sheet of paper.

When self hosting all the shortcomings you mentioned are perfectly acceptable for me.

Revolt hasn't added federation because it can be a major complexity increase in the codebase, but apparently they might be allowing instance owners to integrate polyproto support (polyproto is a work-in-progress federated chat system). If you want a discord like interface for Matrix, Cinny exists. I personally prefer revolt in some ways as Matrix feels like it doesn't fit the use case for discord as well.

Yeah, and it’s doubly infuriating because Discord is not a good replacement for support forums. It isn’t searchable via search engines, and even the built in search is fucking dog water.

Let’s say I have an error, so I google “{Program} {Error code} Solved”. With a forum, I would find a thread that is already talking about the specific error, with comments regarding troubleshooting steps or a solution… But with Discord, all I get is a generic link to the program’s server.

And even once I’m in the server, there often isn’t a good way for me to find existing threads about my specific error. Maybe I check the pinned messages, but some servers have dozens of channels; am I expected to check the pins on every single channel? Oftentimes that seems to be the expectation, because asking a question will often just get a “check the pinned messages, ya thud-fuck” type of response.

Or maybe I search it, but (again) am I expected to search every single channel? And since Discord doesn’t use fuzzed searches, searching for “Error code 0x00548327” won’t return any results if the thread simply uses “Error 548327” instead. With Google (or any half-decent search engine, really) you get results for both. But not with Discord.

So instead, I ask in the support channel. And that leads me to my final gripe… My response takes actual effort from another person in order to solve. Maybe I get lucky and they have a bot set up to respond to a keyword/error number in my comment… But if not, or if I didn’t use the specific keyword that the bot was searching for, then I need to rely on other people. If there are 200 people with the same issue, that’s 200 times that someone needs to respond to what is essentially the same message. With a forum, you could simply find the post, and read the responses. No human interaction necessary, because it has already been done. The question and answer process has already happened. But with Discord, I’m forced to wait on someone to actually respond, and the devs/admins actually need to dedicate time and resources to ensuring it gets answered. That constant vigilance takes a lot more time and effort away from actual mod duties.

This is super hilarious, ’cause host a devlog is so simple, it can be done in ssh, even in forsaken email. While lemmy is literally here.

Just imagine the good they could have done by being a new competent Matrix client that can do everything, but instead they are a Discord clone.

Classic

No and they don't plan to federate it. Not on their roadmap.

Further Matrix is guided by the Matrix Foundation, a non-profit group.

But I mean sure let's just dump one for-profit app for another as if it won't follow the same path.

They already have done that a while ago.

Not currently a Revolt user, but this would be a requirement for me to consider switching, too.

It looks like its API supports webhooks, so should be relatively straightforward to enable it (or perhaps through a third party, like Zapier)?