this post was submitted on 16 Dec 2025
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Mozilla is in a tricky position. It contains both a nonprofit organization dedicated to making the internet a better place for everyone, and a for-profit arm dedicated to, you know, making money. In the best of times, these things feed each other: The company makes great products that advance its goals for the web, and the nonprofit gets to both advocate for a better web and show people what it looks like. But these are not the best of times. Mozilla has spent the last couple of years implementing layoffs and restructuring, attempting to explain how it can fight for privacy and openness when Google pays most of its bills, while trying to find its place in an increasingly frothy AI landscape.

Fun times to be the new Mozilla CEO, right? But when I put all that to Anthony Enzor-DeMeo, the company’s just-announced chief executive, he swears he sees opportunity in all the upheaval. “I think what’s actually needed now is a technology company that people can trust,” Enzor-DeMeo says. “What I’ve seen with AI is an erosion of trust.”

Mozilla is not going to train its own giant LLM anytime soon. But there’s still an AI Mode coming to Firefox next year, which Enzor-DeMeo says will offer users their choice of model and product, all in a browser they can understand and from a company they can trust. “We’re not incentivized to push one model or the other,” he says. “So we’re going to try to go to market with multiple models.”

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[–] Jhex@lemmy.world 9 points 1 week ago (6 children)

the keyword word you missed was "unbiased"

of course the AI peddlers will peddle it and their employees would probably be fired if they did not toe the company line

on the otheer hand, that mit studyshowed 95v of them failed… I find it hard to believe people enjoy failing

[–] FaceDeer@fedia.io -3 points 1 week ago (5 children)

So we've moved from "no tech-savvy people use AI!" to "lots of tech-savvy people use AI, but many of them fail to make it profitable!"

The Commerce Institute puts that 95% figure in perspective, about 65.3% of all businesses fail by their tenth year. That's not focusing just on a particular industry that's the most unknown and volatile one, that's everything, including fields that have been well known and understood for decades. And I should also note, your source said 95% had yet to grow their revenue, not that 95% had failed - it's only been a year or two for most.

Your own source provides some other bits of information that support my view, too. Just look past the bias in how it's worded.

Previous tests show even the most advanced AI products successfully complete only about 30 percent of assigned office tasks.

Wow, only 30% of office tasks can be handled by AI? Clearly a useless technology, throw it away.

Or maybe 30% is actually quite an impressive number. Wouldn't you like something that handles 30% of your routine work for you?

Gartner’s survey of 163 business executives found that half have abandoned plans to dramatically cut customer service staff by 2027.

So, half of them haven't abandoned those plans.

Research from GoTo and Workplace Intelligence found that 62 percent of workers believe AI is “significantly overhyped.”

I don't see a link to that research, but that means 38% don't believe AI is significantly overhyped.

I never said everyone liked AI, just that lots of tech-savvy people did. I think 38% would count as null

Basically, you're falling into the trap of assuming if something's not perfect and not universally loved then it must be awful and universally hated. Communities like this reinforce that view, but the real world outside these digital walls is not like that.

[–] MCasq_qsaCJ_234@lemmy.zip 2 points 1 week ago (1 children)

In the US, the number of adults using ChatGPT has been increasing, whether for work, learning something new, or entertainment.

And what's most interesting is that those who use ChatGPT the most are people with postgraduate degrees, followed by those with bachelor's degrees, college, and high school (who use it the least).

https://www.pewresearch.org/short-reads/2025/06/25/34-of-us-adults-have-used-chatgpt-about-double-the-share-in-2023/

[–] FaceDeer@fedia.io 1 points 1 week ago

It is interesting, IMO, that with AI we see the opposite of the usual trend; the fancy new disruptive technology seems to be liked more by the older crowd, and less by the younger ones.

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