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Try and ask a field technician, if you see one. Maybe it was an issue before and they haven't updated your address...
If you're looking for cell service and your neighbors have it ,you should be able to as well. Unless you live in a valley and your neighbors are on the hill tops.
If it's land line(fiber), it might be an issue of where it's laid. Might have to pay for it to actually go to your house.
My parents have that issue ISP wise. You can walk 100ft and have fiber service through my current provider, but their hill is run by another ISP and that ISP wants almost triple what my ISP wants for fiber so they still use DSL. They get 5-10 mbps down on a good day. It barely functions Netflix on 460p and if anyone else is using it, it fails to function.
Helped a guy with a similar issue. His HOA was denying access to an ISP in the area and AT&T was shutting down its DSL service in the HOA due to line issues (the previous owner had DSL but they refused to provide service.)
Anyway his parents place was basically in line of sight to his place so I helped him setup a long range point to point link vs using a Verizon mifi that would drop to 1 Mbps about a week into the month because the high speed data (10 Mbps at his location) was all used up. His parents connection was around 250 Mbps and he was able to get around 75 Mbps at his house. He used it for around a year before the HOA was told the easement was made for utilities and since the isp was classified as a utility they couldn't deny access. Didn't stop multiple people like the HOA president from pulling utility marker flags and putting up signs for no trespassing right at the road edge even though the easement was about 5 feet into their property.
https://ispdesign.ui.com/ is a good way to figure out if it will work for you to set something up. Just be sure that you buy equipment with the same frequency you are using in the configuration (the fresnel zone is different for different frequencies https://en.wikipedia.org/wiki/Fresnel_zone) and most any brand equipment will work. If you have questions I will do my best to answer.
I live far enough away that this might not be a feasible route but, that's an interesting option, I haden't thought of it. Granted I am not as close as you are but, according to the site with the correct transponder I might be able to still. I would need to look into regulatory requirements to it though as that's a bit of a distance over the air.
thank you for that idea, defo something I will look into and if it works I'll discuss it with them!
All the wifi stuff like that is in the public spectrum in the us. Only regulatory requirements are for towers and things of that nature.
You can also setup repeaters in a similar fashion to make it work. An old radio tower from ebay or a telephone pole in a field with a couple units, a battery, and a solar panel creates the link just as easy. The WISP I worked for around 2010 did this to bounce a signal about 15 miles over some rough terrain and a military base. They provided free internet for the land owner to do it.
Why an HOA would deny access to the ISP?
I’m not from the states and the HOA stories I’ve read are crazy, but all were about aesthetics and how supposedly hurts neighbourhood value.
Fiber/cable doesn’t go buried hidden from sight? A place that doesn’t have modern internet connectivity doesn’t have its value negatively impacted?
Often the people who decide to take on such an annoying unpaid position do so because they want to abuse the power.,
I don't remember what all it was but part of the issue was that the long term residents had internet through AT&T so they figured that was good enough. They also insisted that new residents could get DSL because they had it even though that wasn't true.
Beyond that there were going to be more boxes installed in front of a few houses and the complaints about property values being reduced. Along with the HOA president befitting a major jerk since he was in control of a whopping 17 houses.