this post was submitted on 21 Nov 2025
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[–] spaghettiwestern@sh.itjust.works 138 points 18 hours ago* (last edited 18 hours ago) (2 children)

What kind of idiots create a program that says, "Outlook failed to load. Repair application?" when the only problem is the wifi is disconnected?

[–] Jhex@lemmy.world 96 points 17 hours ago
[–] GenosseFlosse@feddit.org 76 points 17 hours ago* (last edited 17 hours ago) (3 children)

The problem is that someone decided to dumb down the error message to not scare users, instead of passing on the real error code from the application that people could Google and fix in 5 mins themselves.

[–] spaghettiwestern@sh.itjust.works 75 points 17 hours ago* (last edited 16 hours ago) (1 children)

Dumb downed? They've taken a simple error and made it into something that does scare users. The "Repair application?" was far more alarming to my visiting friend than an "No Internet connection" would have been. It is astounding that any company would put out such complete shit.

[–] mirshafie@europe.pub 39 points 17 hours ago* (last edited 17 hours ago) (1 children)

Imagine they removed the oil, engine and fuel lamps, and then while driving:

Car Malfunctioning. Attempt Repair?

[–] FordBeeblebrox@lemmy.world 15 points 15 hours ago (1 children)

Sorry, your subscription to CarRepair has expired. Would you like to renew for $29.99 recurring monthly and allow your car to start again? Clippy can wait forever and even has tips about roadside engine repair!*

*tips included with paid subscription

[–] GenosseFlosse@feddit.org 11 points 12 hours ago (1 children)

Your HP car is out of driving fluid! Would you like to order a 50l of original quality driving fluid cartridge for only 4999.95 ? Using illegal aftermarket driving fluid voids warranty!

Don't give them more ideas

[–] echodot@feddit.uk 14 points 10 hours ago (1 children)

It's like this with a blue screen. You used to tell you what went wrong but now it just shows a :-( Which is pathetic.

[–] ayyy@sh.itjust.works 4 points 8 hours ago (1 children)

The tiny text and QR code actually have the error still. It’s just the frowny face is 10x the font size.

[–] echodot@feddit.uk 4 points 6 hours ago

They're just generic error messages though. If you actually want to know what went wrong you have to go into the error log, which hopefully you actually have access to. If it just blue screens on boot your SOL unless you're in a corporate environment with external logs.

[–] Appoxo@lemmy.dbzer0.com 13 points 7 hours ago (1 children)

On top of that, the logs for the actual support technicians are scattered all across the filesystem.
C:\ProgramData\
C:\Users\AppData\Roaming or Local or maybe LocalLow
C:\Windows\Temp
It's own install folder
C:\Programs
C:\Programs (x86)

Like...why (╯°□°)╯︵ ┻━┻)

[–] GenosseFlosse@feddit.org 2 points 5 hours ago

Maybe one folder was so full, they had to open up a new, bigger folder...?