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The radiator makes unbearable noises throu out the night, which drives her insane. We think that this is due to air pockets in the pipes, we can hear crackling and water drops.
The heating system is common to the whole building, and I cant turn off hot water.
How do i open this shit
Here's the cool part: you fucking don't.
It's not your building, heating system, or property, so you don't fucking open/break it. You open it and you're likely to be dealing with an uncontrollable amount of rather hot water, and a very angry landlord/neighbors.
Call your landlord (AND DOCUMENT IT) and complain until they fix it or tell you to fuck off. Don't do their maintenance for them unless you're willing to pay for any repair costs when they have to undo and fix properly.
Don't just call, make sure written request or digital. Gotta have a CYA (cover your ass) if you go to court.
Here is the evidence of the complaint...
Edit to add: can say "per our conversation on the phone... "
100%, can't believe I forgot to put that part in. I added a note on documentation, because you'll def need that if things progress that far.
Depending on the state, you could also easily record the calls for documentation. Look up state laws, and if you happen to be in a one party consent state, have at it with the phone calls, too.
Even if she's not renting, like it's a condo association or co-op situation, do the same thing. Report it. Could be a sign of something worse in the whole system.