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T Swizzle is, funny enough, a big chunk of why things have escalated so much. Like her or hate her, she puts on a motha fugging SHOW with incredibly high production values and comparatively limited dates. That drastically increases the baseline price and makes the scalping market start selling their coke filled labubus to get even more seats.
Which, in turn, makes her contemporaries feel the need to put on a comparable show even though they are nowhere near talented or popular enough to make it work. Otherwise you start having very real discussions about why Famous Astronaut Katie Perry is nowhere near as expensive as the Swizzle Stick.
And ticketmaster mostly is just there to help facilitate that scalping and to add obnoxious (and expensive) infrastructure to prevent every single ticket from being sold to the scalpers who stand in line when the booth opens (80s and 90s kids will remember that).
You can very much see this in the pro wrestling space. In a venue that (company full of racist sex traffickers) WWE is a regular at? Basically everyone but AEW is priced out of even having a show and AEW suffers from needing to not be a laughing stock next to WWE on the ticket prices which results in overpriced tickets and blacked out sections of the arena during panning shots. A venue that WWE doesn't go to very often? You have a lot more genuine indie shows and you can get ringside tickets to an AEW event for under 200 bucks.
And ticketmaster fucking sucks but mostly they are just there to be vultures on whatever demand is already there. They can't really do much if you have regularly priced tickets going to "actual fans".
If Taylor Swift tickets start at $200, and then get scalped up to $2000, then that's just the scarcity market. The problem really is that someone can and will pay that much for a ticket.