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Not sent but spoken on the phone.
I worked for the tax services on the phone and received a call from a woman who needed to pay back some money, more than she could afford. Before she spoke to me she had been given advice by someone from the tax office she had met in person and they had told her she wouldn't need to pay back anything. This was wrong, but we were not allowed to say that someone from the tax office made a mistake, even if it was obviously so.
She blamed me, personally, for making her pay back the money and then threatened to kill me. So I guess a death threat for fixing someone else's fuck up is the stupidest reason yet.