Random Rant: I feel like reddit died after they banned all the "unmoderated" communities. All the posts became sanitized. Now reddit is adding AI and streaks and NFTs to keep people on a platform that has no more content.
this post was submitted on 27 Aug 2025
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I recently downloaded a mod for a game from a custom content creator who hosted their own webpage. I experienced issues, so I went to see if there was a support page of common issues. Instead, their "support" was a link to their Discord server.
Which means instead of an FAQ page, or an email account that they could respond to in their own time, this person preferred to moderate a live chatroom where people ask the same questions over and over again? On the one hand, as a user of their cc, it's reassuring to have someone who worked on the content there to live-answer any questions. I got my problem solved quickly, so the user experience is definitely positive. On the other hand, I would've thought keeping up essentially a "customer support" Discord to be far more tedious and frustrating than maintaining other common alternatives.
I just can't imagine having the time and energy to stay on top of a Discord where everyone is upset and you have to repeat yourself constantly. It sounds like a living Hell.