this post was submitted on 19 Jul 2025
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I am yet to see a universal tool that is good at everything. Trying to cram all use-cases into one network results in mediocre results at best and usually even worse.
There is no reason to combine a person to person messenger like signal and community based one like discord into one network. That is why I like the Matrix approach of 1 backend library and many frontends so you can have your pick of clients without messing up the protocol.
Even having the fallbacks for missing features does not solve the issue. The experience for the average person will still be bad. While you and I may enjoy doing research on which client is best for us, most users will see the sub-par experience and leave for a corporate solution that "just works".