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911 dispatch if we want to count it
Look, stress and adrenaline and all of that are a hell of a drug
Not to mention actual drugs
And people have all manner of mental health issues
And I get that
And obviously since I work the job I do, I can handle stress and crazy bullshit better than most, so my own standards are all kinds of skewed
And I really try not to hold that against my callers
But holy crap am I glad that there are usually miles between me and them because if they were right in front of me I might strangle some of them.
It's usually not even the real frequent flyer problem callers that get me. Don't get me wrong, they're obnoxious, but at least I know that 99 out of 100 times, there's no real emergency, and they are clearly not in their right minds so they really can't help it. They're almost an enjoyable distraction from all of the people who should know better and just won't not be an uncooperative belligerent asshole who refuses to listen to anything we say.