this post was submitted on 17 Jul 2025
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I know EU has the Right to Repair initiative and that's a step to the right direction. Still I'm left to wonder, how did we end up in a situation where it's often cheaper to just buy a new item than fix the old?

What can individuals, communities, countries and organizations do to encourage people to repair rather than replace with a new?

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[–] booly@sh.itjust.works 18 points 1 day ago (1 children)

Let's take home appliances. Imagine you are a person who knows how to diagnose and repair microwaves. You keep all the most common parts for the most common brands in your warehouse. You bring them with you based on the customer's description of what is wrong, and you're prepared to efficiently apply to correct repair as soon as you're confident in your diagnosis.

Your typical job looks like this:

  • Get a call, get all the billing information (15 minutes).
  • Drive out to the person's home (30 minutes).
  • Talk to the customer (15 minutes).
  • Unscrew and disassemble the access panels to the appliance itself (15 minutes).
  • Diagnose and test things to make sure your initial hunch is correct (15 minutes).
  • Remove and replace the faulty part (15 minutes).
  • Put everything back where it belongs (15 minutes).
  • Drive back to your office (30 minutes).

There, that's 2.5 hours of your time to do a 15-minute task of installing a part. At the factory, a much less skilled person (who doesn't need to know how to diagnose different models, or manage a business) could have installed 10 of those in the same amount of time. Maybe more, because they wouldn't have had to remove an old one.

Most manufacturing is like this. Assembly is easy. Repair is hard. So repair of heavy/bulky/stationary things is always going to be very expensive. It may be more economical to tow the thing to a central place to be repaired, so that the worker doesn't have to waste too much time driving from place to place.

Throw in the need to keep an inventory of dozens of parts for hundreds of models, and you're also paying for the warehouse space and parts supply chain, and the interest on the money spent up front to stock up, maybe to be recovered later when a job actually needs that part.

The economics strongly favor assembling new stuff rather than repairing old stuff for anything even remotely simple. It isn't until you're up to the $5,000 range that it becomes pretty normal to prefer an all-day repair job over paying for a replacement.

For $500 devices, it's gonna be pretty hard to economically repair things.

[–] Semi_Hemi_Demigod@lemmy.world 7 points 1 day ago (1 children)

This assumes that the owner hasn’t already attempted to repair it themselves

[–] magic_lobster_party@fedia.io 2 points 1 day ago (1 children)

The point still stands. It takes a while to figure out how to repair something you have never repaired before. This assumes the person have the right tools at hand as well, and the correct replacement part.

Compare with a factory worker. They have assembled the same microwave thousands of times. They got everything they need at hand.

[–] Semi_Hemi_Demigod@lemmy.world 4 points 1 day ago (1 children)

I was implying that the owner might have broken it even more when attempting the repair, making it take even longer.

Mostly because my washer started leaking and I’m probably going to break it more, too

[–] bluGill@fedia.io 2 points 1 day ago

But you might fix it - and if you break it more it was already broke so no loss