this post was submitted on 07 Jul 2025
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If the battery is dead how can they turn it on to find out what the problem is? Literally an unsolvable problem.
I suppose in theory they could replace the battery and then see if that fixed the issue, and if it didn't then there's another issue, and then fix that issue, but all that seems like a lot of work.
Only a Genius could come up with a scheme that offloads the cost of their own laziness to the customer. Exactly the kind of innovation that Steve Jobs stood for.
This is sarcasm right and people are being wooshed or!?!? (I really don't know anymore sometimes :D)
Takes 5 seconds to probe the battery with a multimeter and see its dead. Those are basic troubleshooting steps that some 10 year olds can do, let alone a professional repair shop.
And any device built to be serviceable has diagnostic probing points on the pcb for stuff like this, even iPhones
Yeah I know that's my point.
Given the absolutely clueless troubleshooting you suggested in the 2nd paragraph that was not exactly clear