Sometimes the value add is security, sometimes scaling or uptime. Enterprise considerations aren't necessarily the same as for individual consumers.
Sometimes it's just a dogshit product though, and the sales team pulled the wool over some execs eyes.
A crime is any action that violates a law. If the law says it's illegal to pick your nose, then mining gold makes you a criminal.
Law is a human invention. It's not discovered like mathematics, it's created. Corner cases often make no sense and are simply not enforced. If they were, we'd see a lot of jury nullification in the long run.