Every year I believe this more and more. I've always been lumped in with the tech crowd by anyone not tech-savvy, but in reality all my knowledge is from personal troubleshooting and very limited (I'm thinking of trying Linux and that's gonna be like a whole ass event for me). I used to think that was dumb, but then I started working with more Gen Z...
They have zero idea how to troubleshoot anything. If the computer doesn't do what they expect, it's a full stop for some of them. I have "solved" so many IT problems by replugging a cable or just knowing the settings option exists. These aren't stupid kids either, they're in a tough industry and very capable otherwise. I think my generation was right place, right time to learn this stuff organically because shit just never worked quite right -- apple was largely the outlier back then.
I think that makes sense. I am 100% a layman with this stuff, buy if the "AI" is just predicting what should be said by studying things humans have written, then it makes sense that actual people were more likely to give serious, solid answers when the asker is putting forth (relatively) heavy stakes.