If all the ppl. bitching about the phone lines just used the app. then the ppl that actually HAVE to use the phone lines (digitally excluded ppl) wouldn't have so long to wait \ phone back every day.
Every time I've needed to contact the gp for something I've done it through the app and then I've either been contacted back with advice \ an appt or an onward referral within 24 hours.
If you need help quicker than 24 hours it's an emergency, if you think it's an emergency but don't want to go to a and e it's not a fucking emergency.
Very much this.
If you live in the UK download the fucking app.
If all the ppl. bitching about the phone lines just used the app. then the ppl that actually HAVE to use the phone lines (digitally excluded ppl) wouldn't have so long to wait \ phone back every day.
Every time I've needed to contact the gp for something I've done it through the app and then I've either been contacted back with advice \ an appt or an onward referral within 24 hours.
If you need help quicker than 24 hours it's an emergency, if you think it's an emergency but don't want to go to a and e it's not a fucking emergency.