I was an inspector in an airplane factory in 1998. And honestly if we had had 2020 PCs in the shop I would have been around 75% more effective.
A large part of my day was spent resetting PCs they had just started useing them on shop floor and all the old fucks who worked there had 0.00 computer knowledge I got calls to "Send 1d10" by union contract I wasn't allowed to do "IT" jobs as I was union and IT mostly didn't exist, it took days for a IT call to get answered.
90% of the "send 1d10" calls were because they had locked up the PC by having to many windows open, they were afraid to close them so they minimized the non work related windows, but then didn't know where they went so they opened a new one.