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Is classic Outlook becoming worse and worse? (lemmy.world)

submitted 16 hours ago by HC4L@lemmy.world to c/sysadmin@lemmy.world

12 comments fedilink hide all child comments

For a few years I'm noticing more and more weird and unexplainable behaviour in Outlook. We support mostly 365 Exchange Online clients on Windows workstations or RDS environments.

The amounts of unexplainable bullshit we face is staggering. Outlook not being able to open the folder set, weird MFA glitches, weird bugs in the UI and downright weird errors coming from nowhere is some of the stuff we face weekly.

Am I alone on this?

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[–] frongt@lemmy.zip 9 points 15 hours ago (1 children)

No, that's been the Outlook experience since probably forever.

[–] HC4L@lemmy.world 1 points 14 hours ago (2 children)

I've been doing this for 15 years daily now and it was never this bad. Not even when everyone ran Exchange on-prem with al the bullshit involved with that.

[–] mesamunefire@piefed.social 1 points 11 hours ago

Ill agree. But just FYI Azure AND aws have recently had downtime which funny enough can effect a lot of things with email. Since email in itself is more html nowadays than anything else. And ive had the same issue with 2FA and timeouts from Azure/cloud exchange. Fun times.

When I retire, im going to look forward to never touching MS product slop again. Should be fun!

[–] frongt@lemmy.zip 1 points 13 hours ago

I'm sure it's gotten worse since Microsoft fired QA and devs and replaced them with AI, but Outlook and Exchange have always been weird and buggy.

I personally haven't been a mail admin for a few years so nothing comes to mind, but similarly, the recent update to the Outlook mobile app, at least on iOS, moved the reply button from its prominent location to the message three-doy menu. Like the #1 thing people do with a message, that I'm sure their analytics show, was hidden in a menu.

[–] sicjoke@lemmy.world 4 points 15 hours ago (2 children)

Flick the switch to new outlook. It’s way less shit.

[–] FaeriesWearBoots@sopuli.xyz 1 points 4 hours ago

Unless you want to send a hyperlink to a intranet address, then you're SOL.

[–] diecknet@discuss.tchncs.de 1 points 12 minutes ago

Apparently Microsoft is already planning to kill the "new" Outlook with some AI native "new new" Outlook. So don't get used to it too much I guess. Source: https://www.theverge.com/tech/806162/microsoft-outlook-ai-overhaul-notepad

[–] Brkdncr@lemmy.world 2 points 14 hours ago (1 children)

Outlook classic is on life support. Next October Exchange Online drops support for it.

It’s built on decades of code. It allows plugins to directly affect the UX. It still uses I explore at times.

I switched to new outlook and while it has its own significant issues, at least it’s not spaghetti code. It also runs on top of Edge, which allows Outlook devs to ignore a lot of backend code, and makes the UX pretty consistent across platforms.

[–] HC4L@lemmy.world 3 points 14 hours ago (1 children)

Sadly I'm still bound to classic Outlooks because of a lot of clients dependent on COM add-ins.

[–] Brkdncr@lemmy.world 1 points 12 hours ago

Yeah those com addins are usually the problem with outlook stability. Simply moving to modern addins improves Outlook classic significantly.

[–] Prove_your_argument@piefed.social 1 points 6 hours ago

Remember when lotus notes was good?

The more shit you tack onto something the worse it gets.

[–] possiblylinux127@lemmy.zip 1 points 13 hours ago

It is going EOL