You can make a post here if you're looking for support with any issues!
For general discussion about lemm.ee, please post in !meta instead.
Hard to say exactly what the cause was, as I don't know what username they used on lemm.ee (doesn't seem to be the same one that was used on Reddit), but it's most likely:
Has any lemm.ee admin a Reddit account? It would probably easier to reach out to them directly in DMs
Not that I'm aware of: https://lemmy.dbzer0.com/post/40519876/17505536
It would be useful if they did, though.
Hello @sunaurus@lemm.ee,
I dm'd you and @EllaSpiggins@lemm.ee the username that this person tried to use. They just asked me if I had any news yesterday.
Confirming new accounts is handled by the admins, right?
So it would need an admin to pass by this post and look what went wrong in that users case
Yes, which is why I posted on this community