this post was submitted on 11 Mar 2025
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[–] csm10495@sh.itjust.works 4 points 9 hours ago

What's the start button? Every time I say click: they don't know if it's left or right.

[–] Saleh@feddit.org 4 points 1 hour ago

My parents had a new printer installed by a "professional" but it wouldn't show on the network. I tried everything, reinstalling drivers, unplugging and plugging cables again...

After hours of nothing working, i got desperate and just flipped through the menu of the printer on this small LCD display. There is a DHCP setting. The DHCP is set to a fixed address. The router every now and then reboots and gives new dynamic addresses. The printer refused its dynamic address all this time.

[–] Hikermick@lemmy.world 2 points 7 hours ago

"I tried deleting all the emails"

[–] shneancy@lemmy.world 2 points 2 hours ago

my dad once asked me to copy files from his desktop to his disk, and then double and triple asked me if he can now delete the files on his desktop safely

you'd think he'd have had copying files figured out after a decade of owning a laptop, but alas

[–] WolfmanEightySix@piefed.social 1 points 20 hours ago

Unsubscribing from emails. Couldn’t figure it out myself.

[–] MonkderVierte@lemmy.ml 1 points 22 minutes ago* (last edited 11 minutes ago)

Just don't. You're wasting your time with this IT stuff anyway and now theirs too. And you should have fixed the printer not printing yesterday already.

It's a thankless job.

[–] Vitaly@feddit.uk 1 points 15 hours ago
[–] wipe3257@programming.dev 1 points 56 minutes ago (1 children)

Teaching slowly how to convert pdf to mobi to my mom for her kindle, each step, doing it with her, and 0 success. I don't mind it, I know she gets very frustrated with technology but it still sucks.

[–] MonkderVierte@lemmy.ml 1 points 9 minutes ago

Calibre cli, make a shortcut for drag&drop?

[–] Lennnny@lemmy.world 1 points 7 hours ago (1 children)

Any time my parents, on Whatsapp video, want to turn the camera round to show me something.

[–] whome@discuss.tchncs.de 1 points 6 hours ago

But that is so much better then troubleshooting just via voice. What do you see? 😡

[–] Korhaka@sopuli.xyz 1 points 5 hours ago* (last edited 5 hours ago)

My parents are fine with it, my grandparents don't use it. So no issues with tech support. Also they moved over 100 miles away so I rarely see them.

Tech Support?

Bruh, my parents forced me to file their taxes for them. 😭

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