No one ever requested screens instead of buttons. It's probably some BS some CEO came up with and forced the engineers to implement.
this post was submitted on 05 Mar 2024
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Not sure how related this is but in my field, designing industrial control systems, each seperate physical button is about $100 added to the cost over a touchscreen. We call touchscreens HMIs just to be special and sound smart. I imagine the numbers are very similar for cars but I don't have data to back that up.
I think that 1000€ for 10 vital things is a good price to pay