this post was submitted on 11 Mar 2025
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A trick for that is to tell them to now try actually unplugging it from the wall and turning it back on again. This gets them to actually do it instead of lying and/or not understanding what it means to actually turn it off and on again
The problem was more of a disagreement between the end user and the printer in what constitutes an on button.
A sentence that shouldn’t be this normal.