this post was submitted on 25 May 2025
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Have you ever used a chatbot for technical support? It's infuriating. Yet the industry is barreling in that direction before the tech is ready, customers be damned. This is not what VC should do.
Have you ever had to use an indifferent college student that barely speaks English for technical support
Sometimes the people who barely speak English are more technically competent than English speakers. Sometimes not. They are just people. But I'd rather work with a person
I wouldn't