Selfhosted
A place to share alternatives to popular online services that can be self-hosted without giving up privacy or locking you into a service you don't control.
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Not the UI, the UX. The UI may be editable, but if I have to make my own UI to be happy with what it looks like or works like, then that's bad UX.
I get that sometimes those terms are used interchangeably, but they're not the same.
Sorry, I misread. What is bad about the UX exactly? You don't need to customize anything if you don't want to; "it just works". And I dont follow you on how having the option to customize things makes it a bad user experience. You're assuming the native UI is bad for some reason.
I've used Plex a lot too back in the day but there's nothing it provides that Jellyfin doesn't do out of the box + self-hosted + for free.
Being given the tools to customize something by hand is not the same as being offered enough option to simply choose what you want. Having a good UX means that there was a UI designer who alread did the customzing for you and you simply have click a button to apply it.