this post was submitted on 05 Mar 2025
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This sounds accurate based on the user reports. They're not bricking anything, they just make you do manual registration if you use third party toner.
Which is weird because one of Rossman's sources claimed that they were on the phone with Brother, asked how to do manual registration, and were told it couldn't be done unless a genuine Brother toner cartridge was installed.
Maybe support agent was being lazy, or ignorant.
The portal the agents use should be able to bring up internal info via keywords like "colour registration"