this post was submitted on 28 Mar 2025
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Part of it is that they've grown up with smartphones and tablets, so they don't understand the basic functions of computers.
Schools have mostly moved to Chromebooks, so kids don't learn how to save and organize files locally. Everything in their lives is in the cloud or in a specialized app.
Trying to work on a PC with a shared file server on a business network without additional training is like trying to converse in a language they've never spoken.
GenXers and elder Millennials were the last people who learned tech skills on PCs first. There are very few younger people who ever needed to learn basic DOS prompts or how to troubleshoot problems.
They're used to everything just working without additional intervention, and they have no idea where to start looking for answers when it doesn't. Most of that is our fault -- we've made things far too easy for them because it's more comfortable for us as parents and teachers to give them the answers than to guide them as they struggle with the challenge.
It is a deliberate choice by corpos to dumb everything down so that they can lock people in their ecosystem.
If you don't know how things work, it's a lot harded to switch to a new ecosystem.