this post was submitted on 21 Dec 2025
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I hear you on that, but if we are just talking about Linux (that appears to be the one to go with), then I should have been able to go to Linux’s official website & get them to provide me with licensed/trustworthy option(s) for me. Like any other services-product,
Linux is a volunteer project (mostly). There is no "support" like a commercial os, you'll have to figure out your way around it yourself.
There are Linux User Groups (LUGs) around the world though, which are volunteer groups that help people with their Linux problems. Have a look at if you can find one around you
You can get paid support with SUSE, REL even Ubuntu. Ubuntu is $300 per year for full desktop support
That sucks, Suggestion for improvement, have (only heard of such volunteer-COOP product repair shops) Linux create such shopsaround as much of the world as possible. Thanks
The above is using a lot of technical jargon that might be misleading.
You can get plenty of support for linux just fine. Including here on lemmy. Plenty of computer repair people should know how to do it, you honestly you're better just talking to people on the internet instead of taking your whole computer to a repair shop. In other words... you're kinda going in with the wrong mindset.
You can, indeed, pay for support for some linux operating systems. It will be over the internet though.
Is that first sentence a joke?
No, you can pay for support like from RedHat on their enterprise workstation Linux. I would only recommend if downtime on that laptop would be more detrimental than the amount you pay for support. Otherwise self help and a bit of google-fu would usually be all you need to do any troubleshooting.
So I guess your solution depends on how much you want to spend and how you value your time.
I meant "Linux User Groups" and "volunteer project."
That's a sort of perplexing way of saying there are free operating systems with good online support. And paid operating systems with paid support, if that's what you prefer.
They aren't correct, several Linux distros have paid support: -Red Hat Enterprise Linux,
first 3 I wouldn't recommend to a newcomer, and aren't support things like this mainly oriented towards enterprise and not consumers?
They will take your money if you want support, Ubuntu has 3 levels. There is also independent companies that do paid Linux desktop support. That's actually how SUSE started out, they were just a Linux software supporter at the early stage.
SUSE has a learning curve, but full GUI admin makes it easy for non command line people to change things, especially if you have tech support on tap.