this post was submitted on 15 Dec 2025
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An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 1 day ago by throws_lemy@reddthat.com to c/technology@lemmy.world
130 comments fedilink hide all child comments
 

An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] merc@sh.itjust.works 9 points 20 hours ago (1 children)

I also think it's hard to imagine that something that bad would happen to someone if they didn't really do something wrong. It seems like an online death penalty punishment, and you'd think that for that they'd really have to have proof that you were doing something horrible. It's hard to believe that they just make mistakes, and that having a human being review these cases costs them a few dollars, so they just let people's lives get ruined to increase their profits by 0.000001%

[–] buddascrayon@lemmy.world 4 points 15 hours ago

Indeed. No one ever thinks that something like this would happen to them, until it does.

This article needs to be shared and reshared as much as possible so people understand the dangers of putting your faith in a large corporation like that.