this post was submitted on 15 Dec 2025
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An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 1 day ago by throws_lemy@reddthat.com to c/technology@lemmy.world
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An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] 4grams@awful.systems 3 points 1 day ago

I completely agree, that why I said I don’t blame the guy, was just doing what Apple encouraged him and all of us to do.

My comment was more meant as advice. Apple definitely should be making this right, BUT this is also a good eye opener for the rest of us.