this post was submitted on 15 Dec 2025
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An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 1 day ago by throws_lemy@reddthat.com to c/technology@lemmy.world
129 comments fedilink hide all child comments
 

An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] Th4tGuyII@fedia.io 12 points 1 day ago (1 children)

Everyone always learns the hard way, just the same as I did - one copy is usually as good as no copies at all.

For data you can't afford to lose, the 3-2-1 rule is king. Original, cold local, and remote.

[–] ripcord@lemmy.world 3 points 20 hours ago (2 children)

Nothing said he didn't have backups of data

His blog post says he does have backups of the data

[–] kamen@lemmy.world 5 points 19 hours ago (1 children)

If that's true, then the title is misleading and clickbait-y.

[–] ripcord@lemmy.world 1 points 19 hours ago

Did you only read the title...?

[–] Th4tGuyII@fedia.io 1 points 5 hours ago

Edit: Changed basically the whole comment, as you're right. I looked at the Blog, and it does state in his FAQ that he had a backup. Which frankly makes a significant part of the article completely BS - as it makes multiple heavy implications that he didn't have any backup.

This apparently happened with “no explanation and no recourse,” putting “terabytes of family photos” and their entire message history out of reach, as well as preventing the ability to sync work across devices.

He has copies elsewhere, so why would he be worried about losing access to this data.

Also, the end of the article discusses not storing all your data in one place...

If you store your photos and files in a single place, it’s a good idea to back them up to multiple locations to protect against something going wrong. But with how integrated devices are these days, it’s hard to avoid having all your apps, purchases and media within a single ecosystem. In cases like that, there’s not a lot you can do.

So it wouldn't be wrong of most people to walk away from this article with the assumption that he didn't have a proper backup strategy.