this post was submitted on 15 Dec 2025
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An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 1 day ago by throws_lemy@reddthat.com to c/technology@lemmy.world
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An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] KindnessIsPunk@lemmy.ca 5 points 1 day ago

That's the issue with all products and services being permissible only by service agreement.

You're always at the whims of the provider and as they start to implement more AI oversight the chances of a clerical error causing major disruptions in your workflow is a risk worth considering.