this post was submitted on 15 Dec 2025
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513
An Apple fan says they lost '20 years of digital life' after using an Apple gift card (www.techradar.com)
submitted 1 day ago by throws_lemy@reddthat.com to c/technology@lemmy.world
129 comments fedilink hide all child comments
 

An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

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[–] londos@lemmy.world 89 points 1 day ago (3 children)

Second Update 14 December 2025: No luck so far, and not looking good. Anyone got a good lawyer to send them a letter and/or help me sue them? paris AT paris.id.au

[–] bonenode@piefed.social 90 points 1 day ago (1 children)

Even if they get back and correct all this, I hope the author learns a lesson and begins exporting his digital footprint to other services.

[–] witten@lemmy.world 21 points 1 day ago* (last edited 1 day ago) (1 children)

It's pretty clear he'll go right back to Apple like a dog to vomit.

[–] Rai@lemmy.dbzer0.com 29 points 1 day ago (3 children)

Uh … yeah, it’s his livelihood. He writes books on programming with Apple machines. Of course he’s still going to do the things he’s been doing his whole life.

[–] witten@lemmy.world 7 points 16 hours ago

I dunno. If I had made my livelihood working in someone else's walled garden for years and years, and they unceremoniously kicked me out one day with zero warning, I might begin to question things a little bit??

[–] io@piefed.blahaj.zone 4 points 20 hours ago

of course ..

[–] potustheplant@feddit.nl 2 points 17 hours ago

You don't need to host your "digital life" with Apple for that. Nor do you need to host it in a single place either.

[–] ccunning@lemmy.world 17 points 1 day ago (1 children)

Yeah - this really confused me. Why did they make a second update on the 14th when the first update said they’d hear back on the 15th?

[–] kescusay@lemmy.world 40 points 1 day ago* (last edited 1 day ago)

He's in Australia. It was already the 15th there when he posted that, but the person you're responding to isn't in Australia and the blog they copied and pasted from probably compensated for time zones.

Edit: Or it's a typo from a stressed and frantic person.