this post was submitted on 04 Dec 2025
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Also, if something isn't working, you can RMA the whole machine. If you build a PC yourself, and it's not working, it then becomes your job to troubleshoot and figure out exactly which component is causing the issue, so you can then RMA just that.
This is my main reason. Valve has a good reputation. If I buy a game and it doesn't work, then I can complain and will probably get my money back. I know developers will target my platform specifically.
I only want to troubleshoot if the whole thing is open source and I really can fix it myself. Other people pay me to figure out problems in proprietary software. This will be Valve's computer in my home, not my computer.