this post was submitted on 28 Nov 2025
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261
Thank Mozilla for Killing Localization on Support Mozilla (And Replacing Human Contributions With AI Bots) (www.quippd.com)
submitted 19 hours ago by yoasif@fedia.io to c/technology@lemmy.world
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TL;DR: Mozilla is killing localization on Support Mozilla, overwriting articles written by humans with machine generated translations. Although Mozilla knows that their AI doesn’t localize or adhere to style guides, Mozilla is going live with it anyway. I thank locale leaders and localizers for their tireless efforts. Locale leaders seem to be obviated by AI, and Mozilla has nothing to say about it.

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[–] __siru__@discuss.tchncs.de 3 points 6 hours ago

That's not always great either though because if the AI miss-localizes things, end users in that language wont even know that their documentation is incorrect. Better to have incomplete than wrong documentation. At least then the end user will know they have to try to read a different language. It might be good to use AI to create an unpublished first draft that is then polished by a person before publishing, though it seems the AI is not good enough to be useful in that manner.