this post was submitted on 24 Nov 2025
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Mildly Infuriating
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They can't send messages out of the blue, you have to contact the company via whatsapp first, after which they have a 24 hour window to reply. Marketing messages are opt in.
I guess that's part of WhatsApp's terms of service. Good to know, thanks.
Either way, my dislike for corporations using closed platforms still stands. I really wish we had some modern, secure and featureful version of SMS - a federated direct messaging system that everyone was on, and yet nobody owned.
I had one of these marketing messages from Amazon this morning. I've never contacted them through WhatsApp, and as far as I can remember, have never contacted them outside of their apps. I definitely haven't contacted them with my phone number.
They have my phone number, but it's supposed to be for delivery issues, and I've withdrawn all advertising and marketing consent.
EDIT: I just checked, and I was automatically opted in to WhatsApp marketing, despite having turned off all other marketing 😤