this post was submitted on 22 Nov 2025
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He shouldn't even have bought that. Most manufacturers give the diagnostic info to 3rd parties who build consumer tools. That's how things like iCarsoft support a lot of these dealership tool functions.
Also J2534 is standard. He didn't HAVE to buy a Hyundai recommended one. There are cheaper ones.
The problem is you're blaming the consumer instead of the manufacturer.
This is not a consumer tool. There are several consumer tools available for much cheaper. He bought into an enterprise solution and wondered why it was expensive.
Most WORKSHOPS don't spend on manufacturer specific software. It's for dealers and specialist shops.
Why do you think businesses should have access to tools that consumers don't?
Didn't say that, just said you're a bit special when you buy tools specifically meant to make money off dealers. Alternatives are cheaper and often more user friendly. The manufacturers license the required data to companies that make 3rd party tools. Put it this way, dealers are required to use 1st party, by contract.
Hyundai is cheap too. I've seen dealer scan tools run over 20k, with a 2k annual subscription. Luckily that one is obsolete on cars that support J2534 so small shops can get rid of the 20k up front cost, but dealers STILL have to carry that obsolete version too. Consumers are allowed to get 3rd party alternatives which cost much, much less.
The target of the scam here isn't the consumer. The consumer can have use tools. Dealers are REQUIRED to pay for the expensive ones. Just like they are required to buy a lot of other expensive tools from the manufacturer. It's the price they have to pay for officially being the place that you can take your brand new car to for maintenance. And then THEY can scam you with exorbitant rates and book hours.
The entire thing sucks and manufacturers SHOULD offer something for consumers too, but this is a different issue, right now we're talking about enterprise software licensing being expensive for consumers. Yeah no shit, they weren't expecting him to literally just go and buy it.