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this post was submitted on 14 Nov 2025
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Technology
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Sigh. This article is all over the place.
The headline suggests that payment processors/AI companies/retailers are fighting about the collection of shopper data.
AI obviously doesn't collect the kind of data that would be useful to the retailers or even the payment processors. So it does stand to reason that the retailers would be a little miffed about "agentic AI" insinuating itself as the middle man between them and shoppers, effectively cutting them off from that data flow.
But that's not actually what's happening. It seems like (potentially), the AI companies want to sell "agentic AI shopping" to the retailers and possibly payment processors? But these entities want information about the shoppers that the AI doesn't collect and the quibble is over whether the AI can be made to collect that data?