this post was submitted on 13 Nov 2025
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If someone calls up Bank of America's customer service and asks if they should eat a mushroom they found in their back yard, and the rep confidently tells them "yes", do you think the response should be "Well, it's not the rep's fault you listened to their advice, you should have known that Bank of America isn't a good source for mycology information", or "That rep should have said 'I don't know, ask someone qualified'"?
I'd argue that it's at least 50% on the person who gave the advice.
The customer is pushing the responsibility of protecting their own health onto someone else. It's not that other person's responsibility, it's yours. You don't get to sah "but I asked Timmy the 8th grader and he said yes" or "I asked an AI chatbot and it said yes" and then be free of responsibility. Protecting yourself is always your responsibility. If you get a consequence, it's because of what YOU did, not because of Timmy or ChatGPT. ciao ~