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Wells Fargo are thieves who steal from their customers. If you use them, you're about 15 years delayed in getting out. Security issue.
I had a teller LITERALLY try to steal money from me.
A number of years back I was depositing cash from doing some side-hustle party entertainment work, I counted the cash, handed the cash to the teller and he counted it off, and it was short $100.
The thing was, I was doing magic tricks at parties, I had taught myself a bunch of very basic card tricks and slight-of-hand, not amazing but well enough to impress grade-schoolers, so I caught when the teller did a thing with his hands as he counted, he seemed to palm a bill and I felt immediate unease and wasn't sure what to do, so I called the manager over and my partner and got the attention of another teller, I figured if I got enough people around he couldn't pull any further tricks. I said we were "missing" a 100-dollar bill, and the teller acted really confused, pretended to look everywhere, then suddenly the missing bill "appeared" in his drawer. I let it go because I just wanted to go home.
I can even forgive that, that's one person, not an entire institution. I wouldn't have a gripe with Wells Fargo if that was all that ever happened. But they did things later on in my life like when I rented a car, they sent me on an overdraft-fee spiral that made my account -$5000 by the time I called the bank. They undid the erroneous charges after lots of shouting.
Later on, I had no choice but to finance a vehicle through WF, I will save the whole, long, horrible story and the shouting matches, but to give an idea how bad-faith they are, they fucking REFUNDED ME THE ENTIRE CAR with a series of "apology checks" over a period of three years after they repossessed it wrongly.
The only reason I didn't lose tens of thousands of dollars to Wells Fargo is because I learned to fight, fight and scream and yell when they tried to scam me. This shouldn't be on the customer to be aggressive and angry just to guarantee normal business.