What resources, suggestions, and support can those of us who are already here provide to potential newcomers? And what can we do to prepare for – and encourage – a potential influx?

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[–] Sarah@piefed.social 2 points 1 week ago (1 children)

For devs and admins:

Do some usability testing and improvement

Recruit volunteer UX / usability professionals to run studies with users and recommend usability improvements.
Be prepared for some critical feedback.
Organise and prioritise the feedback
Recruit some volunteer UI designers, graphic designers and devs with experience of working with UXers to refine and implement the usability fixes

Provide more user-friendly onboarding, signup, sign-in, password management etc. The barriers are very high even for those of us with good tech confidence.

Provide better approaches and platforms for small groups (volunteer organisations, hobby and interest groups and neighbourhoods) to replace Facebook Groups and similar.

Gain more experience of working with non-tech users, e.g. volunteer at your local library, seniors' IT classes, to understand the challenges that 80% of users would face in using fedi products and gain some insights into how to resolve those issues

[–] thenexusofprivacy@lemmy.blahaj.zone 1 points 1 week ago

Great suggestions, thanks very much!